Magazine

August 2015 Issue

Meet The Operator Who Leads From The Solid Center

Martin Romjue

AUG. LCT Cover: As Diane Forgy approaches her 25th year running a chauffeured service, she directs in ways that deliver results.

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Featured Articles

U.S. Travel Group Serves As Client Source For Operators
Industry Research| August 17, 2015

U.S. Travel Group Serves As Client Source For Operators

AUG. LCT: The trade group promotes business and leisure travel into and within the U.S., which comprises a sizable revenue stream for chauffeured car.

How To Turn Around Negative Customer Responses
Operations| August 13, 2015

How To Turn Around Negative Customer Responses

AUG LCT: How an engaged, caring mindset can win back clients upset about service failures.

How To Field A Safer Driving Team
Operations| August 11, 2015

How To Field A Safer Driving Team

AUG. LCT: These techniques and advice can be incorporated into training classes or copied for your chauffeur and driving teams.

How To Maximize Vehicle Life and Profits
Operations| August 11, 2015

How To Maximize Vehicle Life and Profits

AUG LCT: Regular check-ups and servicing of your vehicles undergird all aspects of your operations.

Driving For Uber A Sucker’s Bet
Technology| August 10, 2015

Driving For Uber A Sucker’s Bet

AUG LCT: When you consider the actual expenses of owning, maintaining and operating vehicles, driving for TNCs is not a winning proposition.

How To Manage Online Reviews About Your Limo Company
Operations| August 10, 2015

How To Manage Online Reviews About Your Limo Company

AUG LCT: Do they help or hurt? Should you worry about negative reviews? Should you encourage reviews by your clients?

Time To Listen To The Tax Talk
Money| August 2, 2015

Time To Listen To The Tax Talk

Aug. Editor's Column: Aside from health and relationships, your taxes play a big role in overall quality of life.

Are We Talking the Talk And Walking The Walk?
Operations| August 1, 2015

Are We Talking the Talk And Walking The Walk?

August Pub Page: With growing TNCs, there's no excuse for skimping on a ride.

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