To understand dynamic pricing, look no further than the passengers on your next flight. Do you want to know if you really got a good deal on your ticket?
OCTOBER LCT: You can’t please everyone all the time but having set procedures can benefit long-term relationships.
OCTOBER LCT: Learn how an award winning training system and doctrine builds loyalty with employees and customers.
OCTOBER LCT: The Disney Institute serves up a primer on quality service standards that radiate far beyond a theme park.
An operator on the Canadian prairie tries to win over clients who’ve had bad chauffeured experiences.
As the fall air turns crisp, it signals the coming cold and snow of winter. Prepare your fleet for the snow that will bury you sooner or later.
Make sure your customers have direct ways to communicate with you and that a designated employee is always available to handle the problem.