Two operators explain how to use social media to grow your client base and turn complaints into compliments.
How to simulate an accident including the use of an insurance accident kit. How to pick the right fire extinguisher.
Cell phones are the most common items left behind in chauffeured vehicles. Handle lost items in a way that preserves your reputation for honesty.
In a pricey nation, an elite limousine company succeeds with quality service and connections.
JULY 2013 EDITOR'S COLUMN: Limousine companies should upgrade training programs for all chauffeurs to cover the unthinkables.
JULY 2013 PUBLISHER'S PAGE: The days of just willy-nilly handing over the keys of a limo to anyone with a pulse and calling him a driver are done.