Magazine

December 2011 Issue

Listening To Limo Clients For Better Service

Martin Romjue

Leading customer service expert explains why limo operators need to pay more attention to how they treat their clients in a tougher economy.

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Featured Articles

How To Protect Your Data From Hacker Attacks
Regulations| December 14, 2011

How To Protect Your Data From Hacker Attacks

Cyber assaults on companies have made eBusiness an eLiability. Insurance expert weighs in.

Limo Service Set In Stone
Operations| December 26, 2011

Limo Service Set In Stone

Autoluxe Transportation shares detailed chauffeur policies and procedures that set the example of how to instill strong customer service.

Wealthy Limo Clients Take On New Attitudes
Industry Research| December 22, 2011

Wealthy Limo Clients Take On New Attitudes

A wave of affluent Americans who think and act in middle class ways are redefining the expectations for luxury service and consumption.

Treat Every Limo Client As A VIP For Good Customer Service
Industry Research| December 20, 2011

Treat Every Limo Client As A VIP For Good Customer Service

Developing a positive culture of excellent service requires good training and empathy for customers.

Limo Industry Marketer Makes Bold Moves
Industry Research| December 19, 2011

Limo Industry Marketer Makes Bold Moves

EFX Marketing recently moved to South Florida where it is positioning itself as a competitive, upstart digital marketing provider.

Euro Limo Zone Reaches To U.S. With Lower Rates
Operations| December 19, 2011

Euro Limo Zone Reaches To U.S. With Lower Rates

EuroLimousine.net is growing a bold brand that connects small and medium-sized European providers with U.S. operators.

Industry Research| December 18, 2011

How To Lose A Limo Company Buyer In 10 Minutes

TMI can cause your POTENTIAL buyer to go MIA.

Disasters Spur Higher Insurance Costs For Limo Operators
Regulations| December 15, 2011

Disasters Spur Higher Insurance Costs For Limo Operators

A responsible insurance company will treat clients as a partner and properly manage pricing cycles to avoid sudden shocks.

Farming In & Out: Common Sense and Etiquette
Operations| December 12, 2011

Farming In & Out: Common Sense and Etiquette

Knowing how to handle the details directly affects your cash flow.

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