Magazine

December 2009 Issue

How To Price Your Services For Tough Times

LCT Staff

Adjusting your vehicle rates amid competition and a slow recovery requires some creativity instead of JUST cutting. Four veteran operators share tips on creative pricing strategies.

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Featured Articles

Ready For The Runway
Industry Research| December 31, 2009

Ready For The Runway

2009 proved one of the toughest years for business travel. 2010 shapes up to be better, but companies are looking for value-added service, second-tier spots, and lower profiles.

TOP 1O Unique Coach Tours: Any Ideas For You?
Industry Research| December 31, 2009

TOP 1O Unique Coach Tours: Any Ideas For You?

To attract the value-conscious traveler during down times, many motorcoach tour providers are focusing on what’s at home and providing packages filled with activities and unique regional highlights.

LCT VIDEO: The Long View With Dawson Rutter
People| December 7, 2009

LCT VIDEO: The Long View With Dawson Rutter

Longtime operator Dawson Rutter speaks from his Boston office about the challenges facing an industry in transition.

You Must Strive For Satisfied Customers
Industry Research| December 2, 2009

You Must Strive For Satisfied Customers

The fundamentals of customer service for charter and tour operators require a system of checks and balances. It's all about delivering the goods, surveying your customers, and setting up consistent training programs.

The Bridal Pool Looks Available Again
Industry Research| December 2, 2009

The Bridal Pool Looks Available Again

After a decade of closing the door on the bridal/wedding market, many operators hungry for revenue are revisiting this limousine bread-n-butter market. Operators once focused mostly on the corporate market are comin' a courtin' again.

Industry Research| December 2, 2009

DEC/JAN Publisher's Page: The Art Of Thanks

Although 2009 has been a tough year, there are plenty of customers to appreciate and things to be grateful for this holiday season.

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