August 2003 Issue

Publisher's Page: The ‘New Normal’ is Now a Part of Your Life.

Sara Eastwood

Many of you know a bit about my life: a working mother of three boys, married to an entrepreneur. And you may know that I regularly draw on my personal experiences to help me think up programs that help move this industry forward.

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Featured Articles

Acton Forges Relationship With Connecticut Dealer
Vehicles| August 1, 2003

Acton Forges Relationship With Connecticut Dealer

Massachusetts Lincoln Mercury outlet cites benefits of ties with Parks Superior

Savvy Business Tactics: Dawson Rutter
People| August 1, 2003

Savvy Business Tactics: Dawson Rutter

A strong sales team and focus on high-end corporate accounts and customer service have brought success to Dawson Rutter

Vehicles| August 1, 2003

Krystal Unveils Stretch to GCLA

Krystal Enterprises new 140-inch, 14-passenger Ford Excursion was introduced to members of the Greater California Livery Association

The New American Traveler
Operations| August 1, 2003

The New American Traveler

Americans’ new stay-at-home attitude signals potential streams of new revenue; LCT offers some advice on how to tap into this potentially lucrative market

How to Find Quality Chauffeurs
Operations| August 1, 2003

How to Find Quality Chauffeurs

Are you ready to recruit drivers? LCT shares some time-tested advice on hiring and keeping great chauffeurs

Regulations| August 1, 2003

Minimum Wages: State Rate Applies If It is Higher than U.S. Figure

A monthly legal column by Michael Drenan, an attorney specializing in employment law issues with the Dan Diego firm of Oliva & Drenan. Contact him at (858) 385-0491 or

Operations| August 1, 2003

Palm Springs: Small Operators Are King of the Hill

CityView is a monthly feature that takes a look at the limousine industry in one North American city. This month we interviewed several operators in Palm Springs, Calif.

Vehicles| August 1, 2003

Complete Car Care Guide, Part I & II

Going to Extremes:
Neither cold, nor heat, nor rain should keep your cars from their appointed rounds; LCT asked mechanics in some of the coldest, hottest and wettest cities for their insights
And, What Limousine Operators Need to Know about Detailing

Finding a Reliable Dealer
Operations| August 1, 2003

Finding a Reliable Dealer

Priority service, price, experience and honesty are tops in the minds of operators


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