November 2002 Issue

Matthew Daus

LCT Staff

Matthew Daus - Commissioner of New York City's Taxi & Limousine Commission

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Featured Articles

Anatomy of an Ad Program
Operations| November 1, 2002

Anatomy of an Ad Program

Get advice from veterans on creating an effective ad campaign.

Dispatch 101: Duties Include Keeping Track of All the Details
Technology| November 1, 2002

Dispatch 101: Duties Include Keeping Track of All the Details

Dispatching plays a key role in getting the best use from a limousine fleet, keeping customers satisfied, and getting the billing correct. When the run is dispatched, the dispatcher must make sure the chauffeur completely understands the following...

Operations| November 1, 2002

Hiring the Right Chauffeur

Find the right employee with background checks and drug screening

Operations| November 1, 2002

A Knowledgeable Chauffeur Can Make a Difference


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