April 1998 Issue

1952 Bentley Brings Operator Significant New Front Center

LCT Staff

The chauffeurs are well versed in the history and idiosyncrasies of each vehicle, which adds to the clients’ enjoyment. “Customers who like the classic cars are interested in the vehicle’s history,” says Bays. “When the chauffeur can talk about the company that built the vehicle and the original owners, it adds to the total experience.” 

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Featured Articles

Operations| April 1, 1998

GPS System Features Color Display

Magellan Systems Corp. in San Dimas, CA, has developed the first hand-held GPS navigator to feature a color display. 

Operations| April 1, 1998

Booming Economy And Leisure Market Have Group Tours On The Rise

One of the fastest growing segments in the chauffeured transportation industry is the group tour industry. 

People| April 1, 1998

Operator Profile: John Rinaldi and Kaya Kouvonen

"For first-time customers, we focus on making them repeat customers. Limousine transportation is increasingly becoming the transportation of choice for both business and leisure."

15th Anniversary Spotlight: Don Dailey
People| April 1, 1998

15th Anniversary Spotlight: Don Dailey

In 1967, Don Dailey’s National Executive Services (NES) began providing limousine service in the San Francisco Bay area that was unlike any service available in the region at that time.

Operator Chris Hundley Celebrates 20th Anniversary
People| April 1, 1998

Operator Chris Hundley Celebrates 20th Anniversary

When Chris Hundley was 10 years old, he remembers being fascinated by the Los Angeles Airport.

Strengthen Your Company By Firing Unreasonable Clients
Operations| April 1, 1998

Strengthen Your Company By Firing Unreasonable Clients

Some entrepreneurs believe if you overwhelm a client, even an unreasonable client, with a fantastic product and great service, he or she will eventually come around. I disagree.

Operations| April 1, 1998

Pre- Employment Testing Is Important Tool in Hiring Process

Determine what personal qualities make a good employee by establishing a “benchmark description”

Heavy-Duty Sedans Make For Safer Limousines
Vehicles| April 1, 1998

Heavy-Duty Sedans Make For Safer Limousines

Due to financial reasons often operators would rather buy a used sedan with a new conversion opposed to a QVM- and/or CMC-certified vehicle. However many fail to realize that the product safety is measured by the weight of the vehicle.

Is it Time to Buy Your Partner Out?
Operations| April 1, 1998

Is it Time to Buy Your Partner Out?

If you are purchasing the stock of a company, it’s vital to have a strong indemnification agreement


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