Magazine

May 2017 Issue

Is Your Employee A ‘Dirty Towel’?

Tom Halligan

MAY LCT: Every worker needs to embrace a service culture to create client loyalty. Guests will always notice the problem staffer.

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Featured Articles

Industry High Achievers Find New Ways To Excel
People| May 11, 2017

Industry High Achievers Find New Ways To Excel

MAY LCT: The winners of the LCT Operator of the Year Awards adapt by being creative in service and operations.

Uber May Not Survive Long Term, Speaker Warns
Regulations| May 19, 2017

Uber May Not Survive Long Term, Speaker Warns

MAY LCT: A subsidy business model, ethical breaches, poor driver pay, and bad behavior are creating a perfect storm for the TNC.

How To Play To Win The Game
Operations| May 17, 2017

How To Play To Win The Game

MAY LCT: Football legend Herm Edwards coached attendees on the importance of keeping your integrity and legacy intact.

Political Climate Brightens For Limo Industry
Regulations| May 16, 2017

Political Climate Brightens For Limo Industry

MAY LCT: The policy challenges remain stiff, but operator interests could get more attention from a new, more pro-business agenda in D.C.

ILCT Show Bursts With Networking Events
Operations| May 16, 2017

ILCT Show Bursts With Networking Events

MAY LCT: Opportunities abounded for making business connections and new industry friends.

Lots Of Reasons To Be Optimistic About Industry Future
Industry Research| May 12, 2017

Lots Of Reasons To Be Optimistic About Industry Future

MAY LCT: For operators to adapt to a disrupted market, they need to make their companies more client- and tech-centric.

A Fairground For All Fleet Vehicles
Vehicles| May 12, 2017

A Fairground For All Fleet Vehicles

MAY LCT: The 2017 International LCT Show showcased a myriad of sedans, SUVs, Sprinters, Transits, motorcoaches and more.

Virginia Operators Recognized For Association Excellence
People| May 11, 2017

Virginia Operators Recognized For Association Excellence

MAY LCT: The award celebrates industry trade groups who best represent the interests of their members.

35 Years On: From A Smelly Taxicab To A Sleek Black Fleet
People| May 10, 2017

35 Years On: From A Smelly Taxicab To A Sleek Black Fleet

MAY LCT: Commonwealth Worldwide Chauffeured Transportation took off from humble, hard-scrabble roots.

Bitimec Wash Machines Save Time And Your Budget
Operations| May 8, 2017

Bitimec Wash Machines Save Time And Your Budget

MAY LCT: The company will help your operation stay focused on what really matters: Providing top-notch customer service without spending energy on processes that can be automated.

9 Top Useful Ideas That Last Well Beyond The LCT Show
Operations| May 8, 2017

9 Top Useful Ideas That Last Well Beyond The LCT Show

MAY LCT Editor's Edge: This is not a time to be typical, predictable, or trendy.

Lessons From The Fast 40 Roundtable
Operations| May 5, 2017

Lessons From The Fast 40 Roundtable

MAY LCT: The group for Millennial operators was officially revived at the International LCT Show and taught me about who operators are as humans, not just businesspeople.

How To Create A Special Events Playbook
Operations| May 3, 2017

How To Create A Special Events Playbook

MAY LCT: When managing a large scale fleet movement, you must have all of the required information in one place.

How Staying Active On Social Media Can Boost Business
Operations| May 2, 2017

How Staying Active On Social Media Can Boost Business

MAY LCT: Connecticut operator Anthony Claffey sees a lot of growth from participating in a local Facebook group.

Ask Your Customers: “Is It EASY To Do Business With Me?”
Operations| May 1, 2017

Ask Your Customers: “Is It EASY To Do Business With Me?”

MAY LCT Publisher's Page: If you want to stay in the game, you need to simplify booking and billing for your customers.

45 Incredible Ideas To Drive Better Results
Operations| April 19, 2017

45 Incredible Ideas To Drive Better Results

MAY LCT: Three successful operators closed the Show by taking attendees through a whirlwind of tips covering all aspects of their businesses.

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LCT Magazine - May 2017 $12.95 Post International LCT Show Issue COVER STORY: * Best Operators of 2017: Their Winning Secrets Revealed * *



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