Topic : human resources

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Operations| February 22, 2017

Operators Of All Fleet Sizes Sit YOUnited At Roundtables

FEB. LCT: A new type of educational session debuted at the 2016 LCT-NLA Show East that has attendees wanting more like it.

Technology| February 21, 2017

How To Offer Good Limo Gigs That Last

FEB. LCT: Recruiting chauffeurs in an on-demand labor world requires new ways of appealing to flexible, younger jobseekers.

February 14, 2017

How To Practice Common Sense Customer Service

It's one of the most important and difficult qualities to hire for, since it emerges in unexpected situations on the job.

Money| December 9, 2016

Don’t O.D. On O.T.

DEC. LCT: Overtime pay can lead to a minefield of labor issues and costs if not approached with balance.

Operations| November 11, 2016

Hot Topic East Sessions Focus on HR, Marketing

Two sessions targeting small operators on bottom-line topics will take place on Nov. 14 and 15 at the LCT-NLA Show East.

October 31, 2016

Why Superstar Employees Leave

Learn how to be a competitive employer so your best and brightest don't even think about turning in a letter of resignation. 

Money| September 12, 2016

Why Investing In Your Employees Pays Off

SEPT. LCT: Do you know how to attract, read, hire, train, manage,
and keep the best workers?

Operations| September 7, 2016

What To Do When An Employee Steals

SEPT. LCT: You must act, but don’t end up on the wrong end of a lawsuit.

August 10, 2016

Taking Advice From Big Brown

Driving Gems: UPS driver training can teach operators a few things about ensuring consistent performance.

Operations| May 9, 2016

Industry Educator, Marketer Releases Chauffeur Recruitment Kit

The step-by-step plan helps operators find the right chauffeurs in a difficult, competitive job market upended by TNCs.

February 23, 2016

Uber Mass Murder Must Spur Overdue Action

You can't completely prevent mass killings, but it's worth trying to do everything you reasonably can.

February 3, 2016

How To Handle Toxic Employees In A Limo Operation

They seethe, secrete and spread like poison, with smiling faces and snarky words.

Operations| January 21, 2016

How To Find The Right Chauffeurs And Keep Them

JAN. LCT: Finding quality chauffeurs in a competitive labor market requires knowing where and how to look.

November 24, 2015

How To Make Sure The Client Belongs To You, Not The Chauffeur

To keep from losing clients, I find it best to rotate chauffeurs among them so that chauffeur-client relationships remain professional.

People| November 19, 2015

Company Works The Grand Business Junction

NOV. LCT: Presidential Worldwide Transportation shows how a traditional limousine company can adapt to mega-changes.


LCT Store

LCT Magazine - March 2017 $12.95 INT'L LCT SHOW ISSUE COVER STORY: * Innovate or Die: Show To Be a Business "Disrupter" * *


LCT Store

LCT Magazine - March 2017 $12.95 INT'L LCT SHOW ISSUE COVER STORY: * Innovate or Die: Show To Be a Business "Disrupter" * *


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