Topic : employee management

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Operations| July 13, 2017

Attendees Apply Winning Concepts To Their Companies (Pt. 2)

JULY LCT: Leadership often results from finding an approach best suited to a company’s unique personality.

Operations| July 12, 2017

Attendees Apply Winning Concepts To Their Companies (Pt. 1)

JULY LCT: Leadership often results from finding an approach best suited to a company’s unique personality.

Operations| July 6, 2017

Why Great Leaders Are “Extra”

JULY LCT: The Millennial slang term packs some valuable lessons on how to stand out among future chauffeured clients.

Operations| June 14, 2017

Company Aims To Reach Peak Operating Performance

eNews Exclusive: Abdou and Hillary Louarti believe industry involvement and education help them stand out in a crowded market.

Operations| June 13, 2017

How Good Managers Give Bad Employees Feedback

Who likes to give low-performing staff feedback? Not many, but it's part of the job. Here's how the best do it with great success.

Operations| May 31, 2017

How To Help Your Chauffeurs Help You

eNews Exclusive: California operator Matthew Strack shares his tips for ensuring success with driver retention and the motorcoach business.

Operations| May 24, 2017

How To Create A Culture Of Employee Engagement

MAY LCT: Back by popular demand, Mary Ann Sena-Edelen used her signature sense of humor to hammer home points that will help operators retain top talent.

Operations| May 23, 2017

Is Your Employee A ‘Dirty Towel’?

MAY LCT: Every worker needs to embrace a service culture to create client loyalty. Guests will always notice the problem staffer.

Operations| May 3, 2017

How To Create A Special Events Playbook

MAY LCT: When managing a large scale fleet movement, you must have all of the required information in one place.

Operations| April 21, 2017

Uber Extends Sexual Harassment Probe

The TNC faces more pressure over the results of its review, particularly after the scandal that ousted Fox News' Bill O'Reilly. 

 
Operations| April 19, 2017

45 Incredible Ideas To Drive Better Results

MAY LCT: Three successful operators closed the Show by taking attendees through a whirlwind of tips covering all aspects of their businesses.

Operations| January 24, 2017

From Rants To Raves: How To Engage Your Employees

JAN.: LCT East speaker and workforce expert Randi Busse explains how to create a company culture where everyone thinks like owners.

Operations| January 9, 2017

15 New Ideas For A New Year

JAN. LCT: 2017 is the best time to upgrade, overhaul, or change aspects of your operations.

Operations| January 3, 2017

How To Treat Employees Like The Ritz-Carlton Does

Your goal as a leader in customer service is to bring out extra efforts not on their daily checklists or job descriptions.

Money| December 9, 2016

Don’t O.D. On O.T.

DEC. LCT: Overtime pay can lead to a minefield of labor issues and costs if not approached with balance.

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LCT Magazine - July 2017 $12.95 COVER STORY: * Why These Titans Work So Hard to Give it Away * *

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LCT Magazine - July 2017 $12.95 COVER STORY: * Why These Titans Work So Hard to Give it Away * *



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