Topic : employee management

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Operations| January 24, 2017

From Rants To Raves: How To Engage Your Employees

JAN.: LCT East speaker and workforce expert Randi Busse explains how to create a company culture where everyone thinks like owners.

Operations| January 9, 2017

15 New Ideas For A New Year

JAN. LCT: 2017 is the best time to upgrade, overhaul, or change aspects of your operations.

Operations| January 3, 2017

How To Treat Employees Like The Ritz-Carlton Does

Your goal as a leader in customer service is to bring out extra efforts not on their daily checklists or job descriptions.

Money| December 9, 2016

Don’t O.D. On O.T.

DEC. LCT: Overtime pay can lead to a minefield of labor issues and costs if not approached with balance.

Operations| December 2, 2016

Treat Your Employees Right For Maximum ROI

There’s no better way to show your appreciation than giving them what they need to do their job. 

Operations| November 30, 2016

Six Customer Service Secrets For Success

From building a statement of philosophy to hiring the right employees, here are a few tricks to help you build the perfect team.

Operations| November 25, 2016

How To Better Run A Business With Remote Employees

This kind of work provides staff with both freedom and flexibility, and increases productivity while lowering bottom-line costs dramatically.

Operations| November 4, 2016

Do You Know How To Beat The Gig Economy Yet?

If not, LCT-NLA Show East offers a session on how operators can outsmart TNC apps that hire independent contract drivers.

October 31, 2016

Why Superstar Employees Leave

Learn how to be a competitive employer so your best and brightest don't even think about turning in a letter of resignation. 

Operations| October 21, 2016

Attention To Detail Sets California Operator Apart

WebXclusive: Millennial operator Aaron Schiff of Ascot Limousine uses his talents to maintain the stellar reputation of his godfather’s company.

Operations| October 19, 2016

Do You Provide Customer Service Or Experience?

Companies may be tempted to stick with the former, but clients can almost immediately notice when the focus isn’t on the latter.

October 10, 2016

Facebook’s Workplace Isn’t Facebook In The Workplace

The tech company’s newest endeavor strives to bring the best of the social media platform to your business.

People| October 10, 2016

Operator Michael Lindsey Sticks To A Bold Tech Plan

OCT. LCT Cover: The entrepreneur complements his limousine company with a menu of web-based products.

Operations| October 7, 2016

Operator Knows How To Recruit Quality Employees

LCT WebXclusive: Nick Lopez has proved himself to be a key asset in hiring and training staff at JACO Limousine & Transportation.

September 22, 2016

Industry Should Maintain High Dress Standards

The more casual and coarse society gets, the more chauffeured service can gleam with a counter-couture-culture.

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