The average American commuter wastes 42 hours a year sitting in congestion, with that number expected to rise.
One, Two, Three. . . keys seem to be the magic number?
A client fired the limo company because ‘little things’ added up.
Despite regulatory and safety hurdles with TNCs, the traveling public should expect and get rides on demand.
Oh, how customers will lie to get freebies or because they can't remember.
AUG LCT: How an engaged, caring mindset can win back clients upset about service failures.
AUG LCT: Do they help or hurt? Should you worry about negative reviews? Should you encourage reviews by your clients?
August Pub Page: With growing TNCs, there's no excuse for skimping on a ride.
Sins Of Omission: An article accusing taxicab drivers of racism didn't mention the research was driven by Uber.
The Blasingame’s Prospect Entrée Spectrum (BPES) shows how to find the best ways of finding and retaining a client prospect.
What do a Hyundai, Kia and Subaru all have in common? They'll be in LCT!
JULY LCT: Travel Centricity is the new standard that allows executives to decide their travel plans for the corporate good.
Keeping customers can be like handling marriage: Full of needs, expectations, and maintenance.
E-Motion joins a revved-up market in which companies aim to make car renting or parking more hassle-free.
Data can help you know more than ever about your clients and predict their future preferences.
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