Keeping customers can be like handling marriage: Full of needs, expectations, and maintenance.
E-Motion joins a revved-up market in which companies aim to make car renting or parking more hassle-free.
Data can help you know more than ever about your clients and predict their future preferences.
A newspaper Q&A interview shows a chauffeur who loves his job, all-nighters included.
“Oh, grow up!” — Joan Rivers
Much emphasis is placed on eyeing the future. But luxury leaders can learn a lot by looking back.
These FIVE abilities are musts for top-performing chauffeurs. Anything less defines a driver.
The era of the remote chauffeur-concierge is doable if driverless technology takes hold.
A luxury brand report finds that Millennials will use technology as the prism for shopping, choosing and spending.
As Uber celebrates its fifth anniversary, it can't seem to stop bad behavior toward women.
Use few words. Repeat.
MAY LCT: Limousine companies should instill consistent values and focus on client details in a bustling global travel market.
Hotel check-outs haven't changed in decades and airliners resemble an early railroad boxcar.
The case alleges that UberX drivers routinely refused to serve blind riders with service animals.
What is a VBP you ask? That is a Very Bad Passenger! Someone who does something very bad in the back of a stretch limousine.
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