August 29, 2014
Always on the go, Shaw reports on his transportation experiences in New York City.
Operator Bill Atkins succeeds with quality and service -- high standards that will always set chauffeured transportation apart from competitors.
August 22, 2014
My observations from the client's point of view provide a good hands-on education of the limousine industry in action.
The TNC launches a delivery service, allows its app to integrate with others, and partners with its first major airline.
August 20, 2014
What a grocery store chain and its staff can teach us about limousine service.
AUG LCT: Operators who view farm-in work as low-margin filler are hurting their businesses and missing out on high-volume work.
August 13, 2014
Initial deposit amounts are supposed to be a guarantee. Be very careful about whether you give them back because of a client's unfortunate circumstances.
Tech Expert Gets Burned: "I wound up reaching my meeting disheveled, sweaty and about 45 minutes late. I lost the business."
The move comes from allegations the company failed to fully pay refunds for an elementary school’s canceled trip to New York City.
August 1, 2014
My cash paying customer went over her pre-paid time and has no cash. I am stumped. What now?