Topic : customer service

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Technology| July 30, 2014

MTC Limousine Releases New Mobile App

The first-of-its-kind mobile app is designed to tackle in-vehicle boredom and provide access to reservations and trip information.

July 23, 2014

GPS Can Be Helpful and Haunting

GPS might be highly intelligent technology, but it still lacks that one insuperable human asset: common sense.

Operations| July 23, 2014

Sports Arena Chooses Kentucky Operation As Official Service

R&R Limousine of Louisville is awarded a contract based on its fleet diversity and a Ritz-Carlton trained staff.

July 9, 2014

Tis The Season For Overheatin’

DRIVING GEM: How to save your engines and your limo runs during triple-digit summer  heat.

Industry Research| July 2, 2014

Limo Industry Prepares To Pivot In New Directions

JULY EDITOR'S COLUMN: Three industry trends talked about at the LCTSummit will rewire the inner workings of chauffeured transportation.

Operations| June 25, 2014

All Systems A Go-Go For Strippers Aboard Party Buses

The Canadian limo service already has two bookings in July that requested erotic entertainment, no matter the cost.

Operations| June 19, 2014

Too Posh To Push? Students Choose Limos Over Bikes

Many of the students who use the chauffeured fleet service are just here for the summer to learn English

June 10, 2014

My Lost Connection To California Chrome

Sorry, but freeloader vehicles are not in my fleet.

June 6, 2014

What To Do With Last-Minute Cancels And No Shows?

I'm not naming names, but a really big network recently left me high and dry on a no-show.

Operations| May 30, 2014

Airlines Want To Nickel & Dime Passengers And Not Tell About It

Opinion: When airlines started adding fees for services once  part of the ticket price, they should have make those prices fully transparent.

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