Topic : customer service

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Operations| April 25, 2017

Brazil Operation Builds Affiliate Trust At Home And Abroad

Flavia Coppa of Shift Corporate Mobility gets to know the companies she works with wherever they are by using whatever means possible.

Operations| April 21, 2017

How To Match Service To Your Location

APRIL LCT: Paris Limousine Of Oklahoma strikes a profitable pose serving a Midwestern clientele still big on traditional stretches.

Operations| April 19, 2017

New Jersey Operators Are Perfect Mix Of Old And New

eNews Exclusive: The co-owners of First Choice Limousine play to their strengths to create a blend of traditional customer service with an understanding of the Millennial mentality.

Operations| April 13, 2017

Creative Wedding Packages That Bring In More Revenue

APRIL LCT: Here’s how you can help brides understand what they want and provide flexible options while still making a profit.

Operations| April 12, 2017

Digital Reputation Helps Win Business

E-NEWS EXCLUSIVE: The Yelp reviews for California operator Raphael Sousa’s company are off the charts and prove you should never be afraid of potential bad seeds.

Operations| April 12, 2017

45 Incredible Ideas To Drive Better Results

MAY LCT: Three successful operators closed the Show by taking attendees through a whirlwind of tips covering all aspects of their businesses.

Operations| April 12, 2017

How To Work With Brides On A Budget

APRIL LCT: Five options that can ease the big-day and make your customers keep coming back.

Operations| April 6, 2017

Operator Smashes Cancellation Policy Norms

eNews Exclusive: Nate Pippett of B-Line Express understands adapting to the on-demand lifestyle requires making some bold changes.

Operations| April 4, 2017

Florida Operator Proves Teamwork Leads To Better Chauffeur Retention

APRIL LCT: Lenin Fraga believes getting to know staff on a personal level is what helps keep old talent and attract new prospects.

Operations| March 23, 2017

Why Relationships = Revenues

MARCH LCT: Build lasting bonds with customers, and you’ll reap plenty of business at your desired price.

Operations| March 1, 2017

Think Like A Client, Act Like An Operator

LCT WebXclusive: A Colorado owner understands the frequent traveler mentality and applies it to his customer experience strategies.

Operations| March 1, 2017

How Does Oscar Fiasco Relate To Luxury Travel?

Perspective: The gaffe provides valuable reminders for upscale hotels, chauffeured transportation, and vacation services.

Operations| February 23, 2017

Uber Drivers Catching On To Chauffeured Tricks

Here's another reminder why limo operators must always up their service game.

Operations| February 23, 2017

How To Read And Respond To Corporate Travel Buyers

FEB. LCT: Insights and pet peeves from travel managers who contract transportation services.

Operations| February 22, 2017

Operators Of All Fleet Sizes Sit YOUnited At Roundtables

FEB. LCT: A new type of educational session debuted at the 2016 LCT-NLA Show East that has attendees wanting more like it.

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LCT Magazine - April 2017 $12.95 F&I / SPECIAL EVENTS ISSUE COVER STORY: * Don't Panic: Confronting Worst Fears - Fleet Risks * *

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LCT Store

LCT Magazine - April 2017 $12.95 F&I / SPECIAL EVENTS ISSUE COVER STORY: * Don't Panic: Confronting Worst Fears - Fleet Risks * *



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