OCT LCT: Ease the anxiety of meeting up by connecting in real-time with smartphone text messages.
OCT. LCT Guest Article: Service failures don’t have to doom your client relationships, but why not try to prevent them in the first place?
October 14, 2014
SEEN IT COMING? Uber has serious service problems, while limousine companies are catching up on technology.
SMART Cars will create a faster, user-friendly and more personal chauffeured transportation experience.
The service is reserved for ConciergeKey club members, an invitation-only program for influential, big-spending travelers.
OCT. Editor's Column: Don't sell off the fleet just yet. Innovations and changes rarely unfold in predictable, simple ways.
A New York limousine company files a lawsuit against singer Taylor Swift over her list of demands.
One major drawback of TNCs is they have your credit card and can charge what they want based on that undefined surge concept.
September 18, 2014
Just because you have an on-demand app, doesn't mean you have to provide a vehicle within minutes, as two new chauffeured concepts prove.
In one instance, an UberX driver put a service dog in the trunk and refused to pull over when the blind passenger realized where his dog was.