Topic : customer service

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Operations| February 5, 2016

Getting Beyond Industry Drama And Doomsday

FEB. Editor's Edge: Forget about one size fits all, one winner takes all, or one way or the highway.

January 27, 2016

Spell Checks And Grammar Apply To Social Media

If you're posting as a business, you still have to keep it professional. Customers are watching.

Operations| January 20, 2016

Uber Accounts Worth More To Criminals Than Credit Cards

The black market price for a stolen Uber account is higher than it is for personal identity information.

Money| January 20, 2016

How To Book Business In 5 Easy Steps

JAN. LCT: An expert shows how the first few moments with a customer can close a sale or ensure lasting loyalty to your company.

Operations| January 14, 2016

Flyte Tyme Taps Teamwork And Workspace To Excel With Service

JAN. LCT: With a new $69 million headquarters, the U.S. Top 10-ranked company refocuses on its core mission.

Operations| January 8, 2016

80 Year-Old-Man Who Suffers Tragedy, Injury Gets Limo Ride

The man lost his son in an accident and then further injured his back.

Operations| January 8, 2016

How To Be A Great Affiliate

JAN. LCT: It's not just about picking up and dropping off. How well do you communicate?

December 31, 2015

Where Is My Passenger?

Two recent screw-ups prove how a client can be lost even with the best of technology.

Operations| December 31, 2015

Holiday Lights Tours Peak For Operation On New Year's Eve

The proven seasonal moneymaker results in a waiting list for one stretch limousine company.

Industry Research| December 31, 2015

Most Challenging Luxury Brand Trends For 2016

Watch those Millennials, listen to your customers, be a good corporate citizen, and stop promiscuous discounting.

People| December 30, 2015

Meet The Best Cab Driver In The Nation

The Glendale, Ariz. driver was recognized by the Taxi Limousine & Paratransit Association.

Operations| December 30, 2015

84-Year-Old Woman Gets Wish Of First Limo Ride

There are millions of people who've never ridden in a stretch limousine. Would "Bucket List" advertising work?

Technology| December 16, 2015

Uber Friends Facebook In A Big Way

The lines that divide the apps on your smartphone are getting blurrier.

December 16, 2015

Holidays: To Operate Or Close?

Should Christmas and New Year's be closing time for an otherwise 24/7 business?

Industry Research| December 16, 2015

Airlines Report Best On Time Arrival Rate In Years

While good for chauffeured pick-ups, the on-time rate also results from padded flight times.

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LCT Magazine - February 2016 $12.95 INTERNATIONAL LCT SHOW SNEAK PREVIEW ISSUE * COVER STORY: Will Lincoln-Continental Usher In a Chauffeured Renaissance? * Super Models Ready To Strut * How To Max Out Your Show ROI * LCT EXCLUSIVE: How Does Uber Affect Your Operations?

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LCT Magazine - February 2016 $12.95 INTERNATIONAL LCT SHOW SNEAK PREVIEW ISSUE * COVER STORY: Will Lincoln-Continental Usher In a Chauffeured Renaissance? * Super Models Ready To Strut * How To Max Out Your Show ROI * LCT EXCLUSIVE: How Does Uber Affect Your Operations?



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