Topic : client markets

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Operations| February 23, 2017

Uber Drivers Catching On To Chauffeured Tricks

Here's another reminder why limo operators must always up their service game.

Operations| February 23, 2017

How To Read And Respond To Corporate Travel Buyers

FEB. LCT: Insights and pet peeves from travel managers who contract transportation services.

Operations| February 9, 2017

Forget TNCs And Focus On The Millennial Mindset

FEB. LCT: Reliability is one of your best assets; leverage it to entice young adults farther away from Uber and Lyft.

Operations| February 7, 2017

Operator Knows Respect Can Lead To Success

FEB. LCT: Carlos Garcia promotes the Golden Rule of treating others how you would want to be treated in every aspect of his business.

Operations| February 6, 2017

Doubling Down On Luxury Service

FEB. LCT Editor's Edge: How to beat competitors by finding new ways to go upscale in your operations.

Operations| January 27, 2017

Metris Makes Mommies Choose Luxury Service

WebXclusive: New York-based Legends Limousine has discovered a clientele base who loves the Sprinter counterpart.

Operations| January 10, 2017

How To Take Advantage Of Millennial FOMO

JAN. LCT: You can attract a new generation of social media-driven clients by leveraging their fear of missing out (FOMO).

Operations| January 6, 2017

No Envy, Just Good Will Helps Operation Grow

JAN. LCT: Carl Wilson finds working with, rather than against, fellow operators benefits everyone.

Industry Research| January 4, 2017

Business Travel Could Face Stiffer Challenges In 2017

Terrorism, Brexit, a China slowdown, rising oil prices, and immigration conflicts are weighing on the global travel market.

Operations| January 4, 2017

3 Ways Any Business Can Improve Its Customer Service

Listen, tell the truth, and apologize: Sounds simple enough, but can be challenging to apply.

Vehicles| January 2, 2017

Ford Transit Ready To Shake Up The Industry "Norm"

With a new year comes new business, and that means it's time to find more ways to stand out.

Operations| December 20, 2016

How To Sell Service In A Local Market

DEC. LCT: With TNCs nipping at small operators, selling your services is vital, so learn how to stay ahead.

Operations| December 16, 2016

Americans Will Break Travel Records For Holidays

A projected 3.5% uptick in passengers between Dec. 15 and Jan. 5 is expected.

Operations| December 16, 2016

When Your Customer Service Needs Improvement

Old ways of keeping clients happy are no longer working. You need to engage and listen to them, and apologize when necessary.

Operations| December 9, 2016

Tradition Trumps Hip For Luxury Brand Love

Many companies turn to storytelling to differentiate their products, however authenticity is crucial.

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