Topic : business management

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Operations| September 19, 2017

How Superficiality Destroys The Customer Service Experience

Don't just say you really care about your clients...show it.

September 13, 2017

Create A Handbook Your Employees Will Actually Read

Black and white words on a page are boring and uninspiring; here are some things to consider when creating a how-to guide for your company.

Operations| September 6, 2017

How To Successfully Merge Two Companies

The work of integration involves aligning four factors beyond just combining employees and arranging a new chart.

Operations| August 22, 2017

9 Service Tips From Today's Top Leaders

Don't overlook the most vital part of your business: Making your customers happy.

Operations| August 16, 2017

Dream Team: How One Company Keeps Clients And Staff

eNews Exclusive: Concierge Limousine along California’s Gold Coast knows that without happy, loyal employees, an operation will fall apart.

Operations| August 9, 2017

How To Create A Freedom Plan To Let Go Of The Reins

AUG. LCT: Reward yourself with time off. You may think no one can run your company, but what if someone can do it better?

August 8, 2017

Behind The Screens: Why Face Time Matters

Computers and smartphones have conditioned us to text and email our way through life. Here’s how Millennials and managers can work together to break the habit.

Operations| August 8, 2017

5 Customer Service Stories Any Business Can Learn From

Learn how over the top, entirely personalized methods can transform a service into something magical.

 

Operations| July 27, 2017

Sick Day? Vacation Day? With PTO, It Doesn't Matter

Robert Gaskill of Motev in Los Angeles explains how his company deals with employees who need time off.

Operations| July 19, 2017

Operators Of All Fleet Sizes Tackle Best Pricing Practices

JULY LCT: The Summit panel batted around strategies on how to stay modern in a business climate disrupted by on-demand tech.

Operations| July 13, 2017

Operators Share Company Practices That Work Well

JULY LCT: Leadership often results from finding an approach best suited to a unique operation.

Operations| July 12, 2017

Attendees Apply Winning Concepts To Their Companies (Pt. 1)

JULY LCT: Leadership often results from finding an approach best suited to a company’s unique personality.

Operations| July 6, 2017

Why Great Leaders Are “Extra”

JULY LCT: The Millennial slang term packs some valuable lessons on how to stand out among future chauffeured clients.

Operations| July 5, 2017

How One Texas Operator Stands Out In A Crowded Industry

JULY LCT: Jevonne Pollard recognizes clients have choices in chauffeured transportation, and works to keep them coming back.

Operations| June 28, 2017

How To Stay Fresh, Different, And Fun

eNews exclusive: Ebonee Brown brings a youthful, optimistic point of view to the industry she never thought she’d be a part of.

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LCT Magazine - September 2017 $12.95 MOTORCOACH / BUS ISSUE COVER STORY: * Irizar Racks Up A Good Rookie Year * *

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LCT Magazine - September 2017 $12.95 MOTORCOACH / BUS ISSUE COVER STORY: * Irizar Racks Up A Good Rookie Year * *



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