Topic : business management

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Operations| July 19, 2017

Operators Of All Fleet Sizes Tackle Best Pricing Practices

JULY LCT: The Summit panel batted around strategies on how to stay modern in a business climate disrupted by on-demand tech.

Operations| July 13, 2017

Attendees Apply Winning Concepts To Their Companies (Pt. 2)

JULY LCT: Leadership often results from finding an approach best suited to a company’s unique personality.

Operations| July 12, 2017

Attendees Apply Winning Concepts To Their Companies (Pt. 1)

JULY LCT: Leadership often results from finding an approach best suited to a company’s unique personality.

Operations| July 6, 2017

Why Great Leaders Are “Extra”

JULY LCT: The Millennial slang term packs some valuable lessons on how to stand out among future chauffeured clients.

Operations| July 5, 2017

How One Texas Operator Stands Out In A Crowded Industry

JULY LCT: Jevonne Pollard recognizes clients have choices in chauffeured transportation, and works to keep them coming back.

Operations| June 28, 2017

How To Stay Fresh, Different, And Fun

eNews exclusive: Ebonee Brown brings a youthful, optimistic point of view to the industry she never thought she’d be a part of.

Operations| June 14, 2017

Company Aims To Reach Peak Operating Performance

eNews Exclusive: Abdou and Hillary Louarti believe industry involvement and education help them stand out in a crowded market.

Operations| June 13, 2017

How Good Managers Give Bad Employees Feedback

Who likes to give low-performing staff feedback? Not many, but it's part of the job. Here's how the best do it with great success.

Operations| June 13, 2017

Why Customer Service Should Mimic Driverless Cars

A sustainable transition to AI integration means doubling down on what humans do best: Solving novel problems and training systems to be better.

Operations| May 24, 2017

How To Create A Culture Of Employee Engagement

MAY LCT: Back by popular demand, Mary Ann Sena-Edelen used her signature sense of humor to hammer home points that will help operators retain top talent.

Money| April 3, 2017

What The Heck Is A Financial Dashboard?

APRIL Publisher's Page: And how to use it to track your costs.

Operations| March 2, 2017

What If?

MARCH LCT Publisher's Column: How to be your own industry disrupter.

Operations| January 9, 2017

15 New Ideas For A New Year

JAN. LCT: 2017 is the best time to upgrade, overhaul, or change aspects of your operations.

January 4, 2017

Your Slate Has Been Wiped Clean

A new year is always considered a fresh start. What will you do with it?

Operations| January 3, 2017

How To Treat Employees Like The Ritz-Carlton Does

Your goal as a leader in customer service is to bring out extra efforts not on their daily checklists or job descriptions.

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