Operations|
August 29, 2011
Seeing the act of sales as meeting a need instead of finagling a purchase can help motivate your team to sell your service.
Operations|
August 1, 2011
Those first few minutes can determine whether you’ll get years of business from a first-time
client.
Operations|
July 7, 2011
An employee taught me a big lesson on formality vs. informality. Customers want agents who are warm and sincere.