APRIL LCT: An interactive, online, customizable program helps operators train employees to reach higher standards of chauffeured service.
Fresh off extended beta testing, the interactive, online, customizable format promotes an elite concierge level of service.
LEADER Worldwide Chauffeur Services creates a dining card program for its clients who can use them at the city's best restaurants.
Seeing the act of sales as meeting a need instead of finagling a purchase can help motivate your team to sell your service.
Those first few minutes can determine whether you’ll get years of business from a first-timeclient.
An employee taught me a big lesson on formality vs. informality. Customers want agents who are warm and sincere.
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