Operations|
February 23, 2012
2012 ILCT Show: Academy Award-winning producer and film executive Peter Guber shares storytelling secrets for business success.
Industry Research|
February 22, 2012
Impress the CEO with your services and very likely you will be on his speed dial when his daughter has a birthday, prom, or wedding.
Industry Research|
February 22, 2012
The 15 finalists for the 2012 LCT Operator of the Year Awards share some insights on catering to the affluent market.
Operations|
January 11, 2012
The niche grows as operators look for new ways to market stretch limousines. But cursing and public urination taint the joyful excursions.
Operations|
December 27, 2011
Leading customer service expert explains why limo operators need to pay more attention to how they treat their clients in a tougher economy.
Operations|
December 26, 2011
Autoluxe Transportation shares detailed chauffeur policies and procedures that set the example of how to instill strong customer service.
Industry Research|
December 22, 2011
A wave of affluent Americans who think and act in middle class ways are redefining the expectations for luxury service and consumption.
Operations|
December 20, 2011
A stiffed client had to got to a TV station to put the heat on a limousine operator refusing to refund his deposit.
Industry Research|
December 20, 2011
Developing a positive culture of excellent service requires good training and empathy for customers.
People|
December 8, 2011
Regency Transportation charms clients with new-school innovation, old-school work ethic and Ritz-Carlton-inspired service.