Operations|
May 22, 2009
Despite a recession, 1-800-GET-LIMO is attracting some high-profile chauffeured transportation companies nationwide that tap into its exclusive area-code based referral network. Only one client per area code gets to use it as an exclusive three-digit extension. Clients already have contracted for more than one-third of the nation's area codes.
Technology|
May 4, 2009
The upstart call center service LimoLive24.com has steadily gained market share in less than two years with a menu of services. LimoLive24 takes calls and makes reservations, dispatches vehicles, computes bookkeeping and finances, tracks fleets, updates maintenance records and handles other routine functions of a livery operation.
Technology|
February 1, 2009
Technology has helped Leros Point to Point stand out in the competitive market of New York City. Running 24/7 operations, Leros uses fleet drive time and location tracking, computer data backup systems, interoffice email, and a phone system that allows four-digit extension phone calls to staff phones in the company's tri-state operations.
Operations|
February 1, 2009
Every small business has the dilemma of how to handle calls late at night, on holidays, and on weekends. One missed call could seriously hurt your finances. Answering machines, call forwarding to a cell phone, staffing 24/7, or using an answering service are all options to consider.
Operations|
January 4, 2009
With five years of experience in the limousine industry as a chauffeur, reservationist, and dispatcher, Michael Karapetyan jumped at an opportunity to solve one of the problems of the industry and to be his own boss — he started his own call center, Limo Call Service Solutions.