LCT brings its signature elite Leadership Summit back to Miami Beach this year for high-quality seminars, networking, and recreation.
MIAMI BEACH, Fla. — The 2011 LCT Leadership Summit, destined once again for a South Beach tropical locale, will offer operators the three most important “Rs”: rest, relaxation, and lots of ROI.
That ROI is the most important “R” this year, as a stellar series of speakers will give industry leaders, owners, executives and managers an exclusive return on their tropical investment. The Summit will be held Sept. 12-14 at the Ritz-Carlton South Beach along the world-class shores of Miami Beach.
The Summit historically has been a unique and elite industry event that provides top-level networking, cutting-edge industry information, and a frolicsome night life that helps put it all into perspective.
Topics and speakers lined-up so far include:
• “What’s The Secret?” A Hands on Workshop Covering World Class Customer Service Training -- Presented by John DiJulius: John DiJulius has definitely “cracked the code” as to how a few companies encourage thousands of employees to execute superior customer service and why many are unsuccessful at motivating a department of 15 to deliver it. DiJulius brings you the culmination of five years of research on what makes the top world class customer service companies. Learn the 10 Commandments used by the top organizations in the world.
• Thought Leadership in the Digital Age: Beat Your Competition with Forward Thinking – Presented by Dan Schwabel: In this presentation, you will learn how to be an industry branding innovator in the fast paced, real-time, business environment we live in right now via relevant technology.
• The Paradigm Shift: Pricing in the New Era, Exit Strategies and Happenings in the Financial Markets that are Going to Affect You: Ken Schapiro, financial expert, business owner and banker will address current flawed pricing structures and recommend ways you can increase net profits. He will challenge existing accepted profit margins and encourage you to raise the bar to increase profitability. Ken will also discuss exit strategies and conversely, how to valuate and discover companies worth buying.
• Wealth Marketing and Building an Affluent Clientele: Join Jim Taylor, one of the top, most sought after marketers in the country as he discusses the future, technology and marketplace strategy, wealth marketing, trends in U.S. and international business, the nature of a company’s brand persona, and the integration of technology, culture and business profitability.
Complete details and registration information now at the updated LCT Leadership Summit Website.
— Martin Romjue, LCT editor; LCT events staff