Leisure travelers have become used to controlling every step of a trip, from booking a flight or a car to making dinner reservations. Business travelers, less so; there has always been some corporate bean counter looking over their shoulders.
But that is changing.
The business travel market seems ripe for the kind of disruption that has transformed retailing, entertainment and other areas, offering technological solutions to make cumbersome transactions more intuitive and seamless.
New York Times article here