Industry Research

Boston Coach Program To Minimize Travel Costs

Posted on September 22, 2010 by LCT Staff - Also by this author - About the author

The communication program will help travel managers reduce costs by tracking an enforcing compliance with their customized travel policies.

BOSTON — BOSTON COACH now offers a managed communication program that easily and directly helps clients achieve greater travel-policy compliance.

The program, announced Sept. 16, resulted from BostonCoach’s discovery that the absence of communication about travel policies is a leading cause of non-compliance and subsequent increased cost and risk.

“By surveying clients, we discovered a serious gap in awareness of travel policy among travelers and those who arrange travel,” said Larry Moulter, president and CEO of BostonCoach, in a statement. “Poor communication leads to poor compliance, elevated risk and increased costs that can be as much as 23%. That’s just unacceptable when travel managers work so hard to obtain preferred vendor rates.

“Travel managers consistently tell us they need help getting the word out about travel policy, and the goal of our communication program is to help travel managers and their organizations maximize the benefits associated with preferred providers,” Moulter said.

BOSTON COACH surveyed more than 800 travel bookers and nearly two-thirds (61%) indicated that they do not receive formal communication from their companies about which travel-service providers they are authorized to use.

BostonCoach’s Managed Communication program enables travel managers — with minimal effort — to provide helpful information and significant benefit to travelers and those who arrange travel.

Components of the program include:

• Templates for internal announcements such as introduction of preferred providers, important travel-policy announcements, and policy reminders.

• Travel tips so employees are familiar with the most efficient and cheapest ways to use car service.

• Surveys of travelers and those who arrange travel to provide insight into travel trends and perceptions among employees.

• Custom landing pages featuring policy reminders, booking advice, and service offerings all in one location and always up to date.

• Complete flexibility so travel managers can develop a communications protocol that accommodates their organization’s specific culture. Some clients choose to have BostonCoach write and send all communications, while others ask that it simply make some modifications to the templates so they can send the communications themselves.

Information on BostonCoach’s Managed Communications program: (800) 856-9886.

Source: BostonCoach

View comments or post a comment on this story. (0 Comments)

More News

Business Travelers On The Move

Travelers took an average of 6.8 business trips in the past 12 months and expect that to increase to 7.4 in the next 12 months.

Traditional Car Services Won’t Disappear From Corporate Travel

What remains to be seen is whether they'll widely adopt more user-friendly interfaces for catching a ride on-demand.

TNCs Influence How, If Millennials Buy Cars

How should vehicle makers adjust their strategies as a new generation embraces on-demand rides?

Luxury Travelers Value Experiences Overall

They want to learn something new, but it's the affluent consumer that has the means to do this the most.

Travelers Booking With Agents Avoid Sharing Economy

New data shows more requests from clients for alternate accommodations and new ground transportation options.

See More News

Facebook Comments ()

Comments (0)

Post a Comment



See More

See More

See More

See More

LCT Store

LCT Magazine - October 2016 $12.95 COVER STORY: * Leverage Tech To Levitate Your Operations * *


Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment


Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close