Industry Research

SUCCESS FORMULA: Engaged Workforces = Good Customer Service

Posted on September 15, 2010 by LCT Staff - Also by this author - About the author

That will be Quality Principle No. 1 at the LCT Leadership Summit, a three-day conference starting Sept. 28 that is designed to deliver usable tools from the best and the brightest in the industry.

CHICAGO — Studies show that companies and organizations with an engaged work force have greater productivity and retention, support each other and cooperate with each other.

A keynote presentation at the 2010 LCT LEADERSHIP SUMMIT will unlock the secrets of: One Team — One Brand: Leadership Essentials for Creating the Ultimate Employee Environment, presented by SCOTT DEMING on Thursday, Sept. 30 from 1 p.m. to 2 p.m.

In this powerful, interactive program, leaders will better understand how to effectively communicate, motivate and empower their people to work together toward one common goal — a goal that they not only understand, but whole heartedly believe in.

Learn how to attract and keep the "best" employees. Learn how to motivate "everyone" to have the passion to serve. Learn how to create the "One Team —One Brand" environment that will make you more than just another choice to your customers. With this process, you'll become "The Only Solution."

Scott Deming's multi-million dollar marketing and advertising firm RCI was nationally recognized for creating award-winning, ground-breaking services and programs. These one-of-a-kind services, programs and processes — many of which were copyrighted — helped his clients rapidly grow their businesses and enjoy sustainable success. It was this very same progressive thinking and "against the flow" approach, that rocketed RCI through uncommon growth and success over a 20-year plus year period.

Source: LCT Events

View comments or post a comment on this story. (0 Comments)

More News

What's On The Must-Have List For Younger Travelers?

The line between business and leisure travel is blurrier than ever for Millennials.

Global Business Travel Likely To Advance Despite Uncertainty

Many signs show the global economy is improving. Total spending worldwide approached $1.3 trillion in 2016.

Stronger Economy Means Higher Travel Pricing In 2018

GBTA Convention Coverage: Air, hotel, and ground transportation rise on back of inflation, higher oil prices, and emerging markets.

Business Travel Spurs $547 Billion In GDP, 7.4 Million Jobs

GBTA Convention Coverage: Much of the industry's economy heft accrues directly to sectors that serve travelers.

America's Top Business Travel Cities

Factors include number of on-time flights, cost of lodging, reliability of mobile network coverage, traffic congestion levels, and emergency-room performance.

See More News

Facebook Comments ()

Comments (0)

Post a Comment

Submit

Blog

See More

LCT Store

LCT Magazine - July 2017 $12.95 COVER STORY: * Why These Titans Work So Hard to Give it Away * *



Connect

Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close