Industry Research

SUCCESS FORMULA: Engaged Workforces = Good Customer Service

Posted on September 15, 2010 by LCT Staff - Also by this author - About the author

That will be Quality Principle No. 1 at the LCT Leadership Summit, a three-day conference starting Sept. 28 that is designed to deliver usable tools from the best and the brightest in the industry.

CHICAGO — Studies show that companies and organizations with an engaged work force have greater productivity and retention, support each other and cooperate with each other.

A keynote presentation at the 2010 LCT LEADERSHIP SUMMIT will unlock the secrets of: One Team — One Brand: Leadership Essentials for Creating the Ultimate Employee Environment, presented by SCOTT DEMING on Thursday, Sept. 30 from 1 p.m. to 2 p.m.

In this powerful, interactive program, leaders will better understand how to effectively communicate, motivate and empower their people to work together toward one common goal — a goal that they not only understand, but whole heartedly believe in.

Learn how to attract and keep the "best" employees. Learn how to motivate "everyone" to have the passion to serve. Learn how to create the "One Team —One Brand" environment that will make you more than just another choice to your customers. With this process, you'll become "The Only Solution."

Scott Deming's multi-million dollar marketing and advertising firm RCI was nationally recognized for creating award-winning, ground-breaking services and programs. These one-of-a-kind services, programs and processes — many of which were copyrighted — helped his clients rapidly grow their businesses and enjoy sustainable success. It was this very same progressive thinking and "against the flow" approach, that rocketed RCI through uncommon growth and success over a 20-year plus year period.

Source: LCT Events

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