Industry Research

SUCCESS FORMULA: Engaged Workforces = Good Customer Service

Posted on September 15, 2010 by LCT Staff - Also by this author - About the author

That will be Quality Principle No. 1 at the LCT Leadership Summit, a three-day conference starting Sept. 28 that is designed to deliver usable tools from the best and the brightest in the industry.

CHICAGO — Studies show that companies and organizations with an engaged work force have greater productivity and retention, support each other and cooperate with each other.

A keynote presentation at the 2010 LCT LEADERSHIP SUMMIT will unlock the secrets of: One Team — One Brand: Leadership Essentials for Creating the Ultimate Employee Environment, presented by SCOTT DEMING on Thursday, Sept. 30 from 1 p.m. to 2 p.m.

In this powerful, interactive program, leaders will better understand how to effectively communicate, motivate and empower their people to work together toward one common goal — a goal that they not only understand, but whole heartedly believe in.

Learn how to attract and keep the "best" employees. Learn how to motivate "everyone" to have the passion to serve. Learn how to create the "One Team —One Brand" environment that will make you more than just another choice to your customers. With this process, you'll become "The Only Solution."

Scott Deming's multi-million dollar marketing and advertising firm RCI was nationally recognized for creating award-winning, ground-breaking services and programs. These one-of-a-kind services, programs and processes — many of which were copyrighted — helped his clients rapidly grow their businesses and enjoy sustainable success. It was this very same progressive thinking and "against the flow" approach, that rocketed RCI through uncommon growth and success over a 20-year plus year period.

Source: LCT Events

View comments or post a comment on this story. (0 Comments)

More News

Business Travelers On The Move

Travelers took an average of 6.8 business trips in the past 12 months and expect that to increase to 7.4 in the next 12 months.

Traditional Car Services Won’t Disappear From Corporate Travel

What remains to be seen is whether they'll widely adopt more user-friendly interfaces for catching a ride on-demand.

TNCs Influence How, If Millennials Buy Cars

How should vehicle makers adjust their strategies as a new generation embraces on-demand rides?

Luxury Travelers Value Experiences Overall

They want to learn something new, but it's the affluent consumer that has the means to do this the most.

Travelers Booking With Agents Avoid Sharing Economy

New data shows more requests from clients for alternate accommodations and new ground transportation options.

See More News

Facebook Comments ()

Comments (0)

Post a Comment



See More

See More

See More

See More

LCT Store

LCT Magazine - October 2016 $12.95 COVER STORY: * Leverage Tech To Levitate Your Operations * *


Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment


Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close