Industry Research

BY THE BLACK BOOK: How Well Do You Manage Your Fleet?

Posted on July 14, 2010 by LCT Staff - Also by this author - About the author

The August 100 Largest Fleets/Black Book issue of LCT Magazine will offer tips on how to better run your fleets from operators that run fleets of all sizes.

TORRANCE, Calif. — The annual industry “Black Book” of largest fleets this year includes some off-the-cuff advice from operators running fleets ranging from six vehicles to more than 600.

As many operators have pointed out, it’s not the number of vehicles you run that matters, but how well you run them. Each operator was asked either what fleet tactics and practices work best for them or what they’ve learned about fleet management since the recession started.

LCT Magazine interviewed operators from around the nation, and even one in the United Kingdom. Below are fleet tips from Dean DeBeer, CEO of TRISTAR WORLDWIDE CHAUFFEUR SERVICES, which operates 514 vehicles in the U.K. and the U.S. and is ranked third among operators who own/lease their vehicles.

DeBeer recommends the following practices from Tristar:

• Employing all our chauffeurs and investing heavily in the recruitment, training and management process. For example, all our chauffeurs undertake a 7-day induction training course. This has allowed us to ensure market leading consistency and reliability of service across our fleet of 500 vehicles.

• The introduction of real time vehicle tracking across our fleet and the integration of this data within our dispatch system. This has significantly increased our ability to proactively rather than reactively manage service delivery, improved our fleet usage and provides important heath and safety reporting.

• Using clear service KPIs (Key Performance Indicators) and accurate recording of all service irregularities. These are reviewed daily, reported on regularly across the business, and much of the workforce is incentivized against them.

See what many other operators are doing with their fleets in the August issue of LCT Magazine, mailing out to subscribers on Friday, July 23.

— Martin Romjue, LCT Magazine

View comments or post a comment on this story. (0 Comments)

More News

Traditional Car Services Won’t Disappear From Corporate Travel

What remains to be seen is whether they'll widely adopt more user-friendly interfaces for catching a ride on-demand.

TNCs Influence How, If Millennials Buy Cars

How should vehicle makers adjust their strategies as a new generation embraces on-demand rides?

Luxury Travelers Value Experiences Overall

They want to learn something new, but it's the affluent consumer that has the means to do this the most.

Travelers Booking With Agents Avoid Sharing Economy

New data shows more requests from clients for alternate accommodations and new ground transportation options.

Driverless Cars Could Kill More Than Four Million Jobs

Chauffeurs are among the many drivers who would no longer be needed.

See More News

Facebook Comments ()

Comments (0)

Post a Comment



See More

See More

See More

See More

LCT Store

LCT Magazine - October 2016 $12.95 COVER STORY: * Leverage Tech To Levitate Your Operations * *


Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment


Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close