Robert Crescenzo of Lancer Insurance will help educate LCT-NLA Show East attendees at a chauffeur clinic and training seminar Oct. 20.
ATLANTIC CITY, N.J. — Learn tips and strategies that will help you hire, train and better manage your most important asset — your chauffeurs during a special comprehensive Chauffeur Clinic Seminar and Training clinic to be held at LCT-NLA Show East Oct. 20 from 1:30 p.m. – 5 p.m. in the exhibit hall at the Atlantic City Convention Center.
All too often companies overlook the management and continuous education of their chauffeur staff. This clinic will teach and provide the tools you need to build a consistent, reliable, and organized procedure for hiring, vetting, training, and maintaining a professional chauffeur staff. In addition, there will be emphasis on how to deal with fatigue and driving.
Sometimes, chauffeurs are hired quickly and put right to work, skipping important onboarding procedures. This special clinic will provide the foundation for implementing a comprehensive program that will increase client satisfaction and generate new business.
Two expert speakers, Michael Lindsey and Robert Crescenzo, will share their insights and knowledge about how to improve your chauffeur staff’s level of service and safety.
Michael Lindsey, Lindsey Limousine, Hartford, Conn., will share tips and strategy on how to better manage and train chauffeurs.
- Lindsey is the President and CEO of Lindsey Limousine in Hartford, Conn. He founded the company in 1989 with just one car, and has grown to be the most prestigious and trusted chauffeured ground transportation company in the area. In 2009 the company acquired AirportLIMO.com – an online global Internet ground transportation company. Lindsey Limousine has received numerous accolades and awards over the years for their staff and chauffeur training programs, use of technology, customer service, unique media and marketing efforts, and safety performance. Over the past 24 years Lindsey has delivered many educational seminars at industry trade shows, and is very active within the limousine industry.
- Crescenzo is vice president for safety and loss control at the Lancer Insurance Group, headquartered in Long Beach, N.Y. He is responsible for coordinating the Lancer safety engineering program, marketing, and seminar preparation for commercial auto customers, including limousine companies. He also has authored several articles for limousine industry publications and been extensively quoted in industry trade publications on the topics of safety, driver training and regulatory compliance.
LCT-NLA Show East, to be held Oct. 19-21 at the Atlantic City Convention Center and Caesars Atlantic City, will offer more than 40 highly relevant educational sessions. The full schedule of sessions — developed by the National Limousine Association Show Committee — focus on helping operators improve their businesses and bottom lines.
Details on the education and scheduled events can be found at FULL SHOW SCHEDULE. Those who REGISTER by Sept. 26 can take advantage of discounted pass rates, with NLA members receiving the deepest discounts.