Industry Research

BusCon, LCT Summit to Deliver Strategies for Success

Posted on September 9, 2010 by LCT Staff - Also by this author

Now in its 15th year, BusCon will again be “Paving the Road to Success” at Chicago’s world famous Navy Pier Sept. 29-30.

Not far away at the Fairmont Chicago Millennium Park Hotel, the ninth-annual LCT Leadership Summit will be returning Sept. 28-30 after a two-year hiatus. Up to 200 chauffeured transportation operators will be introduced to the BusCon trade show on Sept. 30 by Ty Bobit, CEO of Bobit Business Media, which owns LCT and Metro magazines as well as BusCon. Attendees will get complimentary shuttle service between the Fairmont and Navy Pier.

The exclusive and intensive three-day leadership skills program for owners and senior management of chauffeured transportation companies will focus on the changing trends of the limousine, charter and tour industry.

The joint location of BusCon and the LCT Leadership Summit, a retreat-style executive conference, signifies the growing presence of buses and mini-buses in chauffeured fleets. Traditional limousine operators are pursuing more clients in the group ground transportation market.

GETTING STARTED

BusCon registration begins at noon, Tuesday, Sept. 28, with pre-registered attendees able to pick up their badges at the check-in area of the Hyatt Regency Chicago from 4 to 6 p.m. The Welcome Reception that evening, sponsored by Radio Engineering Industries (REI), will also give show attendees their first chance to mix and mingle with old and new friends and associates and enjoy the return of the popular blues band Cadillac Dave & His Chicago Red Hots.

Illinois Bus Sales will provide free shuttle service between the Hyatt Regency Chicago Hotel and Navy Pier. The shuttle will run every 20 minutes on the hour between The Hyatt Regency Chicago, East Tower — Main Entrance on Wacker Drive and Entrance 1 of Navy Pier Festival Hall A.

Attendees to the Leadership Summit will not need to register at BusCon. The Summit’s welcoming reception starts Tuesday evening, Sept. 28 at 6 p.m.

A NEW RECEPTION

New to BusCon for the first 250 attendees purchasing a full conference pass is the Networking Reception held at U.S. Cellular Field, where attendees can network with peers while watching the Chicago White Sox square off against the Boston Red Sox in a private BusCon suite. Attendees will enjoy a full dinner buffet, open bar, raffle prizes and a silent auction with more than $3,000 in prizes and all the proceeds going to the Les Turner ALS Foundation. Attendees also can visit www.busconexpo.com and enter their cell phone numbers for show alerts and contest opportunities on the show floor.

AT THE SHOW

Once again BusCon will offer the largest quantity and widest variety of vehicles and products on the exhibit hall, which will be open 12 p.m. to 5 p.m. on Wednesday, Sept. 29 and from 10 a.m. to 2 p.m. on Sept. 30. Vehicles will take center stage on the show floor with buses, cutaways and chassis on display from manufacturers, including ABC Companies, Champion Bus Inc., Daimler Vans USA LLC, ElDorado National, Foton America Bus Co., Goshen Coach, Krystal Coach Inc., Motor Coach Industries, Startrans - A Supreme Corporation Co., and Turtle Top.

BusCon attendees will also not want to miss Thursday’s Breakfast and General Session: “The First 24 Hours: How to Develop a Serious Response Plan,” with Bob Crescenzo of Lancer Insurance.

Crescenzo will discuss the need for a comprehensive, fully understood and periodically rehearsed companywide plan to deal with a serious accident or passenger-related incident to avoid legal, public relations and business-threatening developments. During his presentation, he will touch on the essential steps bus companies need to take to be prepared to effectively deal with — and survive — these unfortunate events.

Crescenzo also will present the “Driver Fatigue: How to Combat the Silent Killer” session, where he will discuss how understanding the causes and tell-tale symptoms of fatigued drivers can help management and affected drivers take proactive steps to prevent the condition from resulting in tragic consequences.

BusCon’s good friend Jack Burkert, from Transportation Safety Consulting, will again be on hand conducting “The Perfect Ride: Providing Superior Customer Service for Passengers with Disabilities” session, while Halsey King, of Halsey King and Associates, will serve as moderator for the “Alternative Fuels Panel.”

SUMMIT KEYNOTE

Meanwhile, at the Leadership Summit, Scott Deming, owner of marketing and advertising firm RCI, will close out the conference with a rousing, motivational presentation geared toward the industry and its challenging times. Deming’s firm has been nationally recognized for creating award-winning, groundbreaking services and programs. Building on nearly 30 years of advertising and marketing experience, Deming shows how relationships rule in business and building a brand consists of emotional experiences, not just advertising. Deming will speak on Thursday, Sept. 30 at 1 p.m. after the keynote luncheon of the Summit at the Fairmont Hotel.

SUMMIT ACTIVITIES

The industry’s executive and business owners’ conference isn’t just all serious talk and seminars. Get ready for the R&R. Not only will this intensive forum provide breakthrough ideas and cutting-edge education from experts inside and outside the industry, the 2010 LCT LEADERSHIP SUMMIT is full of unique networking opportunities under the clever disguise of fun.

The discounted registration for the Summit goes through Friday, Sept. 3.

Below is a sample of enjoyable events at the Summit Sept. 28-30 being held at the FAIRMONT CHICAGO MILLENNIUM PARK HOTEL

Day of Fun in Millennium Park

Tuesday, Sept. 28, 1pm — 4pm

Before the event begins, there will be volleyball, a picnic lunch, and walking tours of park attractions.

Dinner and Comedy Show

Tuesday, Sept. 28, 7:30pm — 10pm

Laugh through dinner with the comedy stylings of comic Uncle Larry Reeb. This funny man has kept audiences laughing for over 30 years.

Healthy Networking Power Walk

Wednesday, Sept. 29, 7am — 8am

Power Walk to Healthy Networking. Walk off the previous night's festivities and re-charge for another day of networking and educational sessions.

Thinking Lunch

Wednesday, Sept. 29, 12pm — 2pm

No rest for you yet! We're taking this opportunity to split off into groups to address and debate the industry's biggest challenges.

Dinner and Bowling at Lucky Strike Lanes

Wednesday, Sept. 29, 7pm — 10pm

Relax, network, eat, drink and show off your bowling skills — competition or not, LCT promises a good time.

EMPLOYMENT PRACTICES TO BE TOPIC A

The 2010 LCT LEADERSHIP SUMMIT will include a critical session on employment practices and laws that affect operators during the three-day executive conference being held Sept. 28-30 at the Fairmont Chicago Millennium Park Hotel.

Manesh K. Rath, a partner at Keller and Heckman LLP, which specializes in employment, labor and occupational safety and health (OSHA) law, will hold a session called “Human Resources Clinic — Protecting Your Company" from 9:45 a.m. to 11:45 a.m. on Wednesday, Sept. 29.

Rath represents businesses and associations facing employment discrimination charges, wage and hour claims, and other areas of human resources law. He speaks nationwide on employment issues and has been quoted in numerous news publications and has been interviewed on television and radio.

In recent years, the chauffeured transportation industry has witnessed significant activity in wage hour law, both in the form of increased government enforcement action and litigation brought on by workers. The pay methods used by the industry vary greatly and many of these methods are unique to the industry. These challenges highlight the importance of establishing payroll practices with utmost care.

As a follow-up to his previous presentations, Rath will address the dilemma of how to pay empolyees. He'll help end the decade-long debate and present the final solution that can be implemented industry-wide.

UNIVERSITY TRANSIT

The popular University Transit Track also returns to BusCon, with Bob Bourne of Bourne Transit Consulting LLC, leading the “Is Your Level of Service Green?” session, which will present information from Transit Cooperative Research Program #100 and several case studies on how frequency of service affects ridership and helps create a sustainable environment.

Meanwhile, Brian Shaw of Sam Schwartz Engineering will discuss the experiences of Emory University, the University of Chicago, Winston-Salem State University and other institutions that have successful new and revamped services that get many users through outreach and marketing. The session is called “Implementation for a New Revamped University Transit System.”

CONTACT INFO:

BUSCON: www.busconexpo.com (800) 576-8788

LCT LEADERSHIP SUMMIT: www.lctsummit.com Kristen Messineo, Event Manager (310) 533-2576 [email protected]

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