Industry Research

Terrorism/Security Forging New Era in Chauffeured Transportation

Posted on January 1, 2005 by LCT Staff - Also by this author

High-level executives, visiting dignitaries and celebrities are among those who suffer from an incessant fear of personal danger, and they are willing to pay for a greater sense of security.

Amid the frequent terror alerts and supposed plots to gut limousines and use them as mobile bombs, America’s elite continue to rate safety as a top concern. These clients have long relied on chauffeured transportation companies for safe service, but now many demand that drivers be background checked, drug tested and professionally trained. A growing number are even taking security to the next level - hiring armed bodyguards to travel with them.

In certain parts of the country, background checks have become just another step in the chauffeur licensing process. The checks are also quickly becoming a part of doing business nationwide.

Many operators are now focusing on stringent hiring and ongoing fact-checking procedures in their marketing materials to show potential clients they are proactive about safety.

Resources on the Web

The first step in the process of protecting yourself, your business and others around you is education. Business owners should:


  • Become familiar with terrorist threats and their effects (physical, biological, chemical, etc.).
  • Conduct a risk assessment for all buildings, facilities, equipment, processes and employees.
  • Develop and implement a comprehensive emergency preparedness plan, which includes provisions for preparedness, response, and recovery from terrorist events.

    The following list came from “Preparing for and Responding to Terrorism: Internet Resources” by The Hartford, an insurance and financial services company. It offers quick reference to selected information from government agencies and other organizations. Additional information is available on the company’s Web site,

    General Information and Assistance

    ARC BOMA BOMA International Emergency Resource Center CDC: Public Health Emergency Preparedness and Response CERT: Improve Security DHS and EPA Chemical Emergency Preparedness and Prevention FEMA: Hazards: Terrorism NIOSH Emergency Response Resources NSC: Emergencies and Disasters OSHA: Emergency Response U.S. Department of Justice Criminal Division, Computer Crime & Intellectual Property Section

    Responding to Terror Alerts

    ARC: How Can You Prepare When A Terror Threat is Issued? ARC: Homeland Security Advisory System Recommendations for Individuals, Families, Neighborhoods, Schools, and Businesses Businesses:

    Emergency Preparedness Planning

    ARC: Preparing Your Business for the Unthinkable ASIS: ASIS Disaster Preparation Guide FEMA: Emergency Management Guide For Business & Industry IBHS: Getting Back to Business - A Guide for the Small Business Owner Following Disaster IBHS: Open for Business: A Disaster Planning Toolkit for the Small Business Owner NIOSH: Emergency Preparedness for Business OSHA: How to Prepare for Workplace Emergencies and Evacuations


    ASSE: Providing Secure Bus Operations: Safety Recommendations for the Commercial Vehicle Operator ASSE: Developing A [Bus] System Shutdown Protocol: Planning Recommendations for the Commercial Vehicle Operator. ATA: Trucking Industry Anti-Terrorism Action Plan Measures FMCSA: Motor Carrier Security

    Travel Safety and Security

    TSA: Are You Prepared for Takeoff? USDS. Current Travel Warnings USDS: Travel Warnings & Consular Information Sheets

    Family and Personal Preparedness

    ARC: Homeland Security Advisory System Recommendations for Individuals, Families, Neighborhoods, School, and Businesses Individuals: Families: Neighborhoods: Schools: DHS: FEMA: Your Family Disaster Plan NSC: Checklist to Prepare for Home Evacuation.

    The Hartford offers the following additional tips to transportation companies in “Preparing For and Responding to Incidents of Terrorism.”

  • Determine your level of risk – high, medium or low.
  • Determine if your transportation operation could be the target of a threat – high profile, direct or indirect.
  • Ensure that your security systems are adequate for your type of business and the level of potential threat.
  • Ensure that access controls are in place for the entire premises, for both visitors and employees.
  • Develop a notification process for contacting law enforcement and medical providers in the event of an incident.
  • Establish policies and procedures for reporting unusual circumstances or conditions.
  • Develop a list of all owned, leased or hired vehicles and equipment.
  • Establish a method to communicate with drivers or track vehicles.
  • Verify drivers, unit numbers, bills of lading, etc., for common and contract carriers you use.
  • Establish a recovery plan to retrieve personnel.

    For more on this story, please see the January issue of LCT.

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