Create A Handbook Your Employees Will Actually Read

Posted on September 13, 2017 by Lexi Tucker - Also by this author

Employee handbooks are a vital part of training your staff. If you want to lay a foundation for a team that knows what to do and how to do it best, you’ll avoid having to spend too much time answering basic questions.

When you actually put some effort into creating a document that will immediately get across the story and culture of your company, you’ll impress those who accepted the job offer and likely get them to stay longer.

As I was doing my usual browsing across various business news sites, I came across this article on Entrepreneur about a company that created a leather bound employee handbook. Being the fantasy nerd I am, the part that caught my eye was how they made it look like it came out of the Lord of the Rings universe, but I digress. It’s abundantly clear that a lot of time, effort, and thought went into creating such a thing. This is a book that screams, “Read me, I’m worth it.”

If you’ve created a handbook for your company, are in the process of doing so, or haven’t given the idea any mind, it’s time to think about how the people it’s intended to serve will perceive it. Does it read like a boring business book? Would it entice employees to continue reading past the first page? Is the information contained within critical and helpful? But most importantly, does it make the person reading it see how much they mean to your company?

Here are some things to consider when composing your own employee handbook:

Is it creative and different? Consider writing it in a way that’s humorous or use solid, illustrated examples. Don’t forget to keep it typo-free.

Is it clear enough for someone to understand on day one? In other words, if you were to give a test at the end of the employee’s first week based on the handbook, would she be able to pass?

Is someone in charge of ensuring it gets updated regularly? Naturally, this is an industry that’s constantly evolving due to new tech and other disrupters. Make sure someone stays on top of this.

Is it easily accessible? Give every new employee a physical copy (preferably in a nice binder at the very least) as well as a link to a digital version.

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