Did The Dent Fairy Come To Visit You?

Posted on March 1, 2017 by - Also by this author

How do you picture the dent fairy? No one has ever seen her. (Pixabay.com Creative Commons image by DeeDee51)
How do you picture the dent fairy? No one has ever seen her. (Pixabay.com Creative Commons image by DeeDee51)
We all remember the tooth fairy slipping in under the cover of darkness and somehow managing to put some coins or dollars under your pillow in exchange for those baby teeth. As limo operators, we’ve found there is also a "dent fairy."

The dent fairy can visit day or night. No one ever sees the dent fairy. They only see the destruction left behind. The fairy can ding a door, or when violent, cave in a bumper.

The dent fairy is much like Santa Claus in that (she? he?) can be in many places from coast-to-coast at the same time. This scientific fact is based upon social media posts of damage done by the dent fairy. When you ask a chauffeur how a new dent occurred on the vehicle he drove yesterday, the answer is always going to be the same: "I dunno." No one ever knows. No one ever sees her. Only the damages she caused are visible. They appear as photos posted in Facebook groups, Instagram, SnapChat, and LinkedIn. By looking at the posting time and location, it's easy to see the dent fairy is constantly on the move from city to city and coming to your company soon.

I will use this space to again remind operators that as much as you would like to deduct the damage from an employee's next paycheck for that new dent, the gift from the dent fairy is yours to keep. To have and to hold. And, of course, it's yours to repair. It's the risk of being in business.

Employees are legally protected from any type of liability for the damage caused while working unless you can prove it was negligence. This means proving in a court of law the employee was negligent, and honestly, the cost of a lawsuit will be more than your deductible in most cases. Chalk up your losses and get it fixed. The dent fairy will be back to see you again soon...she's loyal like that.

View comments or post a comment on this story. (0 Comments)

More LCT Blog Blog Posts

March 8, 2017

Immigration Issues Can Hit Limo Operators

Illegal or not, immigrants in one California region spend hard-earned money on renting stretch limousines.

February 15, 2017

My Unofficial International LCT Show Agenda

The suite parties, charity fundraisers, and off-the-grid get togethers round out a complete global industry trade show.

February 14, 2017

How To Practice Common Sense Customer Service

It's one of the most important and difficult qualities to hire for, since it emerges in unexpected situations on the job.

February 1, 2017

3 Big Fouls From My First Uber Rides

Operators don't have much to worry about if TNC drivers keep acting like this.

January 25, 2017

What To Do With Pot-Smoking Chauffeurs

With more states legalizing use of marijuana, what is the fallout for commercial driving?

See More

Facebook Comments ()

Comments (0)

Post a Comment

Submit

Blog

See More

LCT Store

LCT Magazine - May 2017 $12.95 Post International LCT Show Issue COVER STORY: * Best Operators of 2017: Their Winning Secrets Revealed * *



Connect

Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close