How To Handle Toxic Employees In A Limo Operation

Posted on February 3, 2016 by - Also by this author

We've all seen them. They lurk in the corner and talk to their co-workers about how horrible the environment is. They talk about the equipment. They talk about their hours and assignments. When you see them, they are polite to your face and attempt to make you believe they are a team player, when in reality they poison your operation.

Some people are negative by nature, and if it is not caught in the interview process, it equals introducing a cancer cell into your organization. One cell can multiply quickly and infect other team players with their caustic and negative views. Whether their claims are factual or baseless doesn't really matter. A true team player recognizes a problematic situation and presents it to management and will even offer a solution or offer to fix the problem themselves with management approval and input.

It is usually a dedicated employee who will bring the situation to your attention. While it might be easier to sweep the matter under the carpet than address it head on, avoiding it causes another problem. The employee who informed you may decide that you really don't care or didn't take them seriously, and now you have another cell in the organization "infected" due to your lack of response and action.

While it may seem harsh, after 25 years in the business, I recommend immediate termination. The rogue employee might also be talking to your clients about his view on your operation, causing the loss of a client. Termination sends a clear message that you will not tolerate toxic employees.

Related article: 5 Types Of Toxic Employees

View comments or post a comment on this story. (1 Comment)

More Shop Talk Blog Posts

November 30, 2016

Limo Street Tales: The Cops Just Needed Hot Chocolate

Series: How to handle difficult run-ins with law enforcement over a limousine.

November 30, 2016

Dangerous Distractions: Safety Tips For Commercial Vehicle Drivers

Driving Gem: Plenty of things unrelated to phones can result in accidents.

November 28, 2016

How To Prevent The Most Common Chauffeur Injury

Driving Gem: Lifting and handling luggage is never good for the back.

November 18, 2016

Limo Street Tales: The Angry LAX Police Officer

See how I talked my way out of this common nuisance for waiting chauffeurs.

November 9, 2016

Move Your Limo Or Else You'll Get Towed

In my face off between a chauffeur in a stretch and a restaurant security guard, who wins when the police show up? 

See More

Facebook Comments ()

Comments (1)

Post a Comment

Submit

Blogs

See More

See More

See More

See More

LCT Store

LCT Magazine - December 2016 $12.95 GLOBAL/INTERNATIONAL ISSUE COVER STORY: * The Coolest Operators on the Planet * *



Connect

Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close