In the event of a rape, a hammer attack, or just a rude comment from a TNC driver, just press this button and everything will be alright.
What are they thinking? Does Uber really presume its passengers will feel safer equipped with a panic button?
The tacit admission of failure in setting up a rider panic button is all the more reason to make sure that Uber ends up as the Betamax of the ground transportation world. One sure way to compromise the integrity of your service is to sow seeds of fear among your clients.
Uber assumes a panic button works like the red one on your remote key for your car. But that serves a different purpose altogether, which should be obvious to any half-wit who drives a vehicle.
If I provided a service or product, I would be embarrassed to hand out a panic button to clients in case something goes wrong — as a result of my employees or contractors.
If Uber were in the airline business, it would hand out parachutes to passengers. If it ran restaurants, it would serve antibiotics with the first course. If Uber did eye surgeries, it would assure clients of complimentary glass eyes — just in case.
Secretary of State Hillary Clinton presented Russian Foreign Minister Sergei Lavrov with a red reset button in March 2009 to signify Obama's fresh start toward better relations with Russia. We can now see how well that gimmick worked. Is it just a coincidence that Presidential adviser David Plouffe served Obama for the reset era and now serves Uber during the era of the panic button? Are they the same red buttons?
Uber and Transportation Network Companies have proven to be chronic slackers when it comes to driver background checks, drug testing, and service training.
At a Feb. 10 Greater California Livery Association meeting, Music Expess CEO Cheryl Berkman relayed how her company has interviewed prospective chauffeurs who were disqualified after failing background checks. But they were driving for Uber when they applied.
Here’s a tip to all Uber riders: Carry pepper spray; you’re more likely to escape an attack. By the time you hit the panic button, you may have already lost an eye.
From a competitive standpoint, the legitimate ground transportation industry should ensure that Uber and TNCs someday hit a panic button of their own: Help, I’ve fallen and I can’t get up.
She looks fine to us, but we hope Uber eventually gets into this situation.
The more casual and coarse society gets, the more chauffeured service can gleam with a counter-couture-culture.
As the dates for autonomous milestones move up, motorists retain a healthy skepticism of self-driving vehicles.
Opposite sides rage against the ride app machine: When do you consider an app legit?
What happens when the big buses are chauffeured, while more sedans to the airport are driven?
I did a test recently of two almost identical limo rides to and from the airport. It's time to talk about rates.