Is this the F-word moment for Uber?
Transportation Network Companies seem to have generated one wave of bad news after another this year for limousine companies and taxicab services. We’ve covered it aplenty here on these web pages and in print.
Now somes good news: Two recent developments, however, could point to a lasting shift that bodes well for legitimate limousine operators.
The Better Business Bureau recently gave Uber an F grade. This should be anti-climactical news, since anyone connected to the chauffeured transportation industry could recite multiple instances of bad service, illegal competition, and/or unsafe practices by TNCs. New York Post article here
A second item reports how limousine companies are using more mobile technology. That’s a positive trend, since such limo operations are more qualified than either TNCs or taxicabs to combine advanced technology with superior service. Crain’s New York Business article here
Taken together, this means that if chauffeured transportation can successfully harness the on-demand technology, then the industry can beat TNCs on service in every way. We'll have more on these topics in just a few days at LCT-NLA Show East, the premium level East Coast tradeshow with education most in tune with industry trends and times.
Two panels during our Show will be devoted to the topic of TNCs, one about regulations and one on technology:
- Sunday, Oct. 19 @ 1:30 p.m.: TNC State Of The Industry panel here
- Monday, Oct. 20 @ 9:45 a.m.: I will moderate a panel officially titled, “Harnessing The Success Of The Uber Business Model,” but that I will rename “One-Upping Uber: Applying App Technology.” You’ll have to come to the panel discussion to hear me explain that one.
Both panels are being held at Caesars Atlantic City. You'll come away with a better sense of how your operations can prevail on the regulatory and technology fronts in the battle against TNCs. Leave it to LCT Magazine and the National Limousine Association, the two adults in the industry trade show room, to clear that up.
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