It doesn’t happen very often but once in a while a client will use actual green cash to pay for service. When that happens and the run goes into overtime, things can get tricky between the chauffeur and the client.
In the most recent scenario, a bride significantly delayed boarding at a hotel causing her to be late to her wedding. The transportation service was prepaid for three hours. Arriving at her wedding an hour late put everything behind an hour. I know, I know….an hour late to your own wedding is another blog in itself.
After the service, the bride and groom instructed the chauffeur to drive to various locations for the purpose of taking photos. Everything went according to the original plan except that everything was done one hour later than the original timeline.
At the conclusion, the chauffeur awkwardly explained to the newlyweds that they owed for an additional hour of service. The groom fuddled around in his pockets and explained to the chauffeur that he had no cash and no wallet in his rented tux pants. What was the chauffeur to do? Beat the crap out of him until he paid? Go find their parents and ask them to pony up? It’s awkward all the way around.
When we called the bride on Monday, she indicated that she was in Hawaii and would not return home for a week, and they did not have a credit card to use over the phone. Really? A little hard to believe.
What should I do now?
I've learned that good will with law enforcement goes a very long way.
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Series: How to handle difficult run-ins with law enforcement over a limousine.
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