Thoughts on Driver Training Certification

Posted on February 14, 2014 by Tom Halligan - Also by this author

I am writing an article examining how operators from around the world train their chauffeurs to deliver exceptional professional service, as well as their methods to enhance chauffeur driving skills, provide safety, and security.

Recently in the industry, there is momentum by some associations to implement driver certification programs. For example, the Florida Limousine Association (FLA) and The Limousine Associations of New Jersey (LANJ) are working on providing certification programs.  LANJ, for example, is hammering out a partnership with New Jersey’s Burlington County College, supported through a state grant to develop a driver training certification program.

Of course there are some states that require chauffeurs/private transportation drivers to take a mandatory course in driving safety. Washington State, for example, requires driver training that includes defensive driving techniques, situation awareness, and   for limousi9ne drivers, an additional six hours of driving time training is required in the vehicles the driver will operate for his/her company.

In addition, there are a couple of online-based chauffeur companies that for a hundred bucks will provide an online  training course that prospective job-seeking chauffeurs can take safely using a mouse and a computer.  Graduates are awarded a paper certificate of completion that is “respected around the world” as one company notes on its web site.

Further, there are programs, such as a Chicago City College that provides a one-day limousine driver training course that is intended to prepare graduates to pass the restricted public chauffeur’s license exam.

And recently,, a Hartford, CT-based software company, added new features to its scheduling/dispatch software product that tests and trains chauffeurs. In fact, the company will be showcasing its product at the upcoming International LCT Show in Las Vegas.

So my question is:  What chauffeur training do you provide that you believe is world-class customer service, and way above the norm? Are you using technology for training? How much time to you spend on training? Are you doing anything innovative that you want to share with other operators? Let me know and I’ll include in my article and report back in future blog posts. And if you see me in Las Vegas, let’s chat …

 —Tom Halligan, East Coast Editor



View comments or post a comment on this story. (0 Comments)

More East View Blog Posts

October 14, 2016

Regs Or No Regs? Trump Or Clinton Will Determine

LCT EAST VIEW BLOG: Operators fight burdensome rules, but also fight to make TNCs comply.

August 26, 2016

LCT East To Boost Industry Power In Numbers

A new Eastern Regional Forum at the industry's East Coast trade show will focus on associations working together.


August 19, 2016

In Unity, There is Strength

An industry newbie and a veteran see the power of working together.

November 6, 2015

Media Matters

It’s not always about the big issues, it’s the day-to-day stuff that also matters.

October 5, 2015

LCT People’s Choice Awards Nominations Still Open

Help select the industry’s top operators by nominating candidates for the Annual People’s Choice Awards.

See More

Facebook Comments ()

Comments (0)

Post a Comment



See More

See More

See More

See More

LCT Store

LCT Magazine - January 2017 $12.95 THE MONEY ISSUE COVER STORY: * Dashboard Helps Steer Company Finances * *


Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment


Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close