Boston Coach outdid itself this year, sending LCT staff multiple gift boxes. Just as surprising was the holiday card image, the most creative one we've seen so far out of any Christmas/New Year's season. We get a ton of greetings and well-wishes, all very much appreciated. This one stands out, and demonstrates the endless possibilities for new concepts on an old annual theme. As always, the key to good marketing is to create something memorable. We look forward to operators trying to top this one next year. -- Martin Romjue, LCT editor
The more casual and coarse society gets, the more chauffeured service can gleam with a counter-couture-culture.
As the dates for autonomous milestones move up, motorists retain a healthy skepticism of self-driving vehicles.
Opposite sides rage against the ride app machine: When do you consider an app legit?
What happens when the big buses are chauffeured, while more sedans to the airport are driven?
I did a test recently of two almost identical limo rides to and from the airport. It's time to talk about rates.