Helping Employees When Life Gets Rough

Posted on November 20, 2013 by - Also by this author

Sometimes employees dealing with personal issues need a helping hand on and off the job.

I pride myself in employee retention and keeping employees for as long as possible. It isn’t just about giving someone a job. It is about making them a part of a family. Although it is a work family, we are united as a family. Sometimes that means you have to step up a little bit in the same way you might with one of your own kids. I am happy to say that our employee bearing employee #001 is still employed here after being hired in February 1990. Employee #003 is still here since 1993. Active employees still include #034, #054 and #067. The next employee hired will be #171.

Several years ago, I had a long-time dispatcher who seemed to be depressed and having problems. I found out her home was being foreclosed. I asked her to allow me to negotiate on her behalf with her mortgage company and sign a letter authorizing this as part of our “employee assistance program.” The short conclusion is we agreed to advance two house payments as a show of good faith on company checks. Thereafter, we would do payroll deductions from her pay and send the mortgage check on the first of each month. The mortgage company got their money and I got the employee back to happiness and productivity. This is just one way of reaching out above and beyond.

In another instance, one of my employees became hooked on an illicit street drug. Her life went from being a beautiful, productive young lady to someone who was employed but living on the streets with poor attendance, poor work and health problems. Today, after one year off work in a treatment program, she has returned to work. I have attended “sessions” with her. I have visited her in the facility several times and never gave up on her. I have her permission to share this with you today. She is drug-free and a fabulous worker. I treated her no differently than I would one of my own kids.

As the holidays approach, make sure your people have somewhere to go. I have had many employees occupy a seat at my Thanksgiving dinner because they had no place to go. As Thanksgiving approaches, let me remind you to be thankful for your employees. It is the employees who allow you to live the life you do. Do all you can to provide a quality life for them.

— Jim Luff, LCT contributing editor

View comments or post a comment on this story. (0 Comments)

More Shop Talk Blog Posts

September 28, 2016

Marriage Proposals Gone Wrong: "Take The B** Home"

Mini-Series Part 3: It was the perfect proposal inside a stretch limousine, full of rockin' romance. What could go wrong?

September 28, 2016

Avoid Trouble By Tracking DOT Rule Changes

Driving Gem: Do your bus drivers know the 10, 15, and 70 hour rules of duty?

September 21, 2016

When Marriage Proposals Go Wrong In The Limo: Part 2

Limousines might be good for weddings, but prove troublesome for popping the question.

September 21, 2016

Safety Tips For Driving In High Winds

Driving Gem: Do you know the size of your vehicle's sail area?

September 14, 2016

When Marriage Proposals Go Wrong In The Limo

Mini-Series Part 1: A trailer park, curses, a tumbler of vodka, and a pack of beauties. Could anything go right about this trip?

See More

Facebook Comments ()

Comments (0)

Post a Comment

Submit

Blogs

See More

See More

See More

See More

LCT Store

LCT Magazine - September 2016 $12.95 COVER STORY: * How Do We Max Our Markets? * *



Connect

Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close