Why Uber And Limos Are Better Than Cabs

Posted on June 12, 2013 by

On my last night in Miami while attending the LCT Leadership Summit, I had the misfortune of forgetting my phone in the back of a cab. I patted my front pocket and realized my trusty iPhone wasn’t there, not more than 20 feet after leaving the cab. By the time I turned around to run back it was too late and I could only watch as the back bumper disappeared and sped out of sight around the corner and down a busy street off Ocean Drive. There was no chance of catching him.


When I walked into the bar where I was to meet some friends, I was told by the bar tender what number for the cab company it was most likely to be. Apparently there is a single major cab company that handles most of the trips around this area he told me with confidence. Since I hailed the cab straight from my hotel and hadn’t noticed the company or number of the cab when I exited, this number was my best bet.


So I called and tried to tell the dispatcher that I had just left my phone in the back of a cab. I told them where I had gotten picked up, where I had been dropped off, a brief description of the cab driver, and the time this occurred, which was still within 10 minutes from when I got out.


The dispatchers unfortunately could do very little except tell me that they would try to put out a broadcast over the radio to their drivers, and that I should go back to the hotel and see if they could check the security tapes and see if they could spot the cab number on the car when I got in.


Did that — and the concerned hotel security staff informed me that though they were able to find the film of me getting in the cab, they weren’t able to make out the cab number.


Within an hour my phone number started going straight to voicemail, indicating that it had been turned off by someone with the only conclusion being dubious intent.

Aside from the bummer that this is…having to contact the phone company to report it lost/stolen, and try to prevent my information from being exploited, it made me wonder what rideshare apps would offer in contrast.


So I checked Uber, which I do use on occasion, and saw that immediately concluding each trip/transaction, a receipt is automatically emailed to me with the driver information listed on there. If this was an Uber car, or a scheduled chauffeur transportation car, I would probably have my phone back in my hands.


Taking full responsibility for my own mistake, this incident does however, make me more inclined to use transportation that easily keeps electronic records of trips and drivers, as opposed to hailed taxis.


My colleague, Jim Luff, will write about lost & found practices for limousine companies in the July issue of LCT Magazine.


— Tim Crowley, LCT senior editor

View comments or post a comment on this story. (0 Comments)

More Wavemakers Blog Posts

March 6, 2013

Get Your Limo Business Listed On Google For Free

Google is the web search giant whose first page resembles the Promised Land for many businesses. Brands around the world have invested billions in AdWords and SEO to get to the top of Google search results.

January 9, 2013

Using Social Media To Network At Industry Trade Shows

With the 2013 International LCT Show coming up, it’s a great time to go over how to use social media to enhance your experience. Read more to find out how to leverage the new 2013 International LCT Show app to organize your schedule, network with the right companies, and more.

January 2, 2013

Official 2013 Lincoln MKZ Commercial Introduces Automaker's New Vision

To kick 2013 off, Lincoln has produced a commercial for the 2013 MKZ sedan that captures the enchanting energy the company hopes will revitalize its brand. Click through to watch the video.

December 19, 2012

Make Your Limo Company Stand Out For The Holidays

In the frenzy of holiday shopping and consumers being bombarded with a massive amount of advertisements, offers, promotions and just plain, noise, it’s hard to be noticed in the sea of holiday spirit. Read more for some tips on standing out during the holidays.

December 5, 2012

How to Use Facebook To Market Your Limo Biz

Latest LCT Marketing Tips shine light on five of the top factors to consider and implement when marketing chauffeured service on Facebook.

See More

Facebook Comments ()

Comments (0)

Post a Comment



See More

See More

See More

See More

LCT Store

LCT Magazine - February 2017 $12.95 NEW MODELS ISSUE COVER STORY: * Fleet Vehicles Preview * *


Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment



Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close