Limo Service In The Vertical City

Posted on May 30, 2012 by - Also by this author

While vacationing in Hong Kong last week, I took time out to visit the local division of London-based Tristar Worldwide Chauffeur Services, the largest luxury chauffeured transportation company based outside of the U.S., and the second-ranked company on this year’s upcoming LCT 100 Largest Fleets List.

General manager Gary Au talked with me at length about the Hong Kong and Chinese limousine markets, where the challenges of permitting and traffic make running limo service in such intense U.S. markets of Manhattan and San Francisco seem like a stroll in the park. Hong Kong is one of the world’s most congested urban traffic areas.

Operating in a city with a population of seven million and more than 3,000 tall buildings, Tristar uses only Mercedes-Benz sedans and Mercedes-Benz and Toyota luxury minivans to serve a predominantly corporate clientele.

In fact, you can’t reserve a traditional stretch limousine in Hong Kong because there aren’t any; it makes no sense in a city with so many narrow streets and traffic lanes where the only way to grow is to tear down a building and construct an even higher one. Hong Kong is so built up that skyscrapers are literally being built into mountainsides. The terrain limits how much of Hong Kong’s 382 square miles can be developed.

The city teems with headquarters or Asian divisions of most major global banks, investment and private equity firms, and an array of electronics and technology companies, as the corporate logos flashed across the waterfront skyline show. In this prosperous yet constricted environment, Tristar’s 10 Hong Kong-based employees go to great lengths to provide seamless top-quality chauffeured service with a 40-plus vehicle fleet (a mix of company-owned and independently contracted vehicles). The Tristar staff runs its daily operations from an office tower suite, using the latest in tracking and fleet management technology. I’ll have more details and photos in an article in the August issue of LCT Magazine.-- Martin Romjue, LCT editor 

View comments or post a comment on this story. (0 Comments)

More LCT Blog Blog Posts

October 1, 2012

Event Management

Don't let your guests down. Here are some things to think about before the event starts.

September 26, 2012

October LCT Mag Focuses On Customer Service

ISSUE PREVIEW: What does he think? What did she really say? Are you channeling your customers? In the October 2012 issue of LCT Magazine, you’ll get a complete primer on how to read and please your
September 26, 2012

Driverless Cars Legalized In California

With no need for people to operate vehicles, how can limo companies adapt to the new world of transportation?
September 26, 2012

Manners Still Matter On Social Media

It has never before been easier for businesses to share information, insight and intimacy with consumers; it has also never been easier to offend them. Read more to learn how to avoid a social media faux pas.
September 20, 2012

My First Encounter With The 2013 Lincoln MKT Town Car

On my trip to Chicago last week for the 2012 BusCon Expo, I had the pleasure of experiencing a new ride — the 2013 MKT Town Car.
See More

Facebook Comments ()

Comments (0)

Post a Comment



See More

See More

See More

See More

LCT Store

LCT Magazine - February 2017 $12.95 NEW MODELS ISSUE COVER STORY: * Fleet Vehicles Preview * *


Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment


Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close