Heading to Charlotte for the Coca Cola 600

Posted on May 25, 2011 by - Also by this author

My Annual Vacation Begins Friday. . .
 
It’s that time of year again! If you have been following my blog since the inception, you know that every year I take a week off to recharge my batteries and gain perspective on how other livery companies and other customer-driven industries work to deliver service.
 
This means you can count on me delivering information about observations of customer service while I am on vacation. We are headed to Charlotte, N.C. with the two main attractions of the week being our attendance at the famed Coca Cola 600 and our 15th wedding anniversary. The race is a tribute to our national Armed Services as well as the longest race of any race in the world. It is estimated to last five hours!
 
My transportation will be provided by CLT Express Livery. I have had the pleasure of interviewing owners Jeff and Laura Canady a few different times after meeting them at the LCT East Show in Connecticut several years ago. Now, I get to visit with them on their home turf and experience their service. If the service delivery is anything like the reservation process was, I know I am in for a top-notch experience.
 
Also on tap is a visit to the famed Big Daddy’s Oyster Bar and Restaurant. This whopper facility has seating for 500 guests and is said to be the place to be if you want to mingle with NASCAR drivers.  My wife and I are lifelong fans of NASCAR, so this will be a special treat. Of course, I am hoping to see NASCAR super-star Kevin Harvick while we are there. Harvick is a Bakersfield hometown hero.
 
Speaking of NASCAR and the limo industry, during the Super Bowl, Darrell Waltrip was seen in a commercial driving a stretched Chrysler 300 “race car.” That car actually was used for passenger service in Naples, FL by a franchisee of Racing Limos, Inc. That particular car was one of about 80 in the U.S., and will be on display at a street festival the day before the race. Photos to follow. I also have had the opportunity to take a few laps in a limo around a NASCAR track in promotional events. If only they would have let me floor it!
 
On a serious note, take a vacation. I meet and interview so many operators in this industry that run at breakneck speed and say they can’t take time off. If you can’t take time off, you are running your business wrong. Find a lead chauffeur or family member that can at least give you two to three days off. It is so important to your physical health, your mental health, and your ability to see how the rest of the business world functions. All work and no play is not a recipe for success. You owe it to yourself to enjoy the fruits of your labor.
 
   Jim Luff, LCT contributing editor
View comments or post a comment on this story. (0 Comments)

More LCT Blog Blog Posts

July 25, 2017

"Does No Smoking Mean Weed Too?"

What's the response to that question now that more states are legalizing recreational use of marijuana?

July 18, 2017

Getting It Wrong On Uber’s Return To Austin

See Exhibit A on the misleading spin the limousine industry faces when exposing the unfairness of TNCs.

July 18, 2017

Comic Conventions Can Be A Geeky Goldmine

It’s time to tap into your inner nerd and expand past traditional tradeshow group transportation.

July 6, 2017

Welcoming All Back To The New LCT Blog

JIM LUFF: I'm not retired, tired, or tuned out. Just immersing in other areas of the industry.

March 8, 2017

Immigration Issues Can Hit Limo Operators

Illegal or not, immigrants in one California region spend hard-earned money on renting stretch limousines.

See More

Facebook Comments ()

Comments (0)

Post a Comment

Submit

Blog

See More

LCT Store

LCT Magazine - July 2017 $12.95 COVER STORY: * Why These Titans Work So Hard to Give it Away * *



Connect

Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close