ABOUT AS LOW AS IT GETS: It was bad enough that hundreds of cabbies ripped off passengers by manipulating fare meters, but overcharging and/or denying service to disabled passengers?! 17 PERCENT OF THE CITY'S CAB AND CAR SERVICES got caught in the sting. ADA-compliant transportation has the potential to be a major market for luxury limousine operators, who provide a much superior quality of service. THIS COMPANY IS GETTING READY to pursue the ADA transportation market. As always, ethical standards of customer service are priceless. -- M.R.
Don't let your guests down. Here are some things to think about before the event starts.
ISSUE PREVIEW: What does he think? What did she really say? Are you channeling your customers? In the October 2012 issue of LCT Magazine, you’ll get a complete primer on how to read and please your
With no need for people to operate vehicles, how can limo companies adapt to the new world of transportation?
It has never before been easier for businesses to share information, insight and intimacy with consumers; it has also never been easier to offend them. Read more to learn how to avoid a social media faux pas.
On my trip to Chicago last week for the 2012 BusCon Expo, I had the pleasure of experiencing a new ride — the 2013 MKT Town Car.