Springing Forward Not Like Falling Back

Posted on March 16, 2010 by - Also by this author

Time changes affect scheduling and raise questions
 
By now your body is probably getting adjusted to getting up and hour earlier than you did last week. I always find it easier to gain an extra hour of sleep in the fall than losing that hour of sleep in the spring. As long as we have been changing the time, with each change comes some minor confusion and of course the clients that try to take advantage in the fall when their run ends at 2 a.m., but all of a sudden, it officially becomes 1 a.m., so the client thinks he gets an extra hour. That is easily cleared up by reminding them how many hours they paid for and asking if they would like to purchase an additional hour of time.
 
In reality, the official time change is 2 a.m. This is because in most states bars stop serving alcohol at 2 a.m., so by officially changing the time at 2 a.m., it minimizes a disruption in the bar industry because technically they have stopped serving alcohol at 1:59 a.m. But many people believe and act as if the time change occurs at midnight.
 
The can disrupt dispatcher schedules. Considering that I have a 5 p.m. to midnight shift, it clearly throws a fly in the ointment. The guy that was working until midnight sees midnight come and all of a sudden it is 11 p.m. in his mind, so his seven-hour shift becomes an eight-hour shift. That’s where the problem arises. The person who is supposed to work at midnight now might think that since it is technically 11 p.m., he has another hour before work starts, including one of my chauffeurs that had a run end at 11:30 p.m. but was scheduled for a 12:30 a.m. pickup to go until 2:30 a.m. So, in his mind, he finishes at 11:30 p.m., and 30 minutes later, it is 11 p.m. again and he has an hour and a half before his next run instead of one hour in between. Fortunately, we had a discussion about this, so we cleared up the myth that time changes at midnight and that the bar he was picking up from would be operating on the same time clock from the start of business that day. It was also unlikely that the client being pickup up at the bar was going to reset his watch at the stroke of midnight.
 
In my wife’s industry as a 911 dispatcher, there really is no official closing time and the dispatchers work on one of two shifts. They either come in at 6 a.m. or 6 p.m. For them, this truly is a problem because at 2 a.m. they reset the clocks.
 
Those dispatchers that are on duty in the spring actually catch a break and work an 11-hour shift instead of the normal 12-hour shift, but in the fall they are forced to work a 13-hour shift as their relief dispatchers set their clocks back before going to bed and begin operating on the new time schedule at 6 a.m.
 
Then of course you always must worry about your dispatchers and clients that work and travel on Sunday following the time change. Did they remember? Are we going to show up an hour late because a chauffeur forgot to change his clock to match the new time on Sunday? It is certainly worth a phone call to make sure. I have learned that over the years.
 

— Jim Luff, LCT contributing editor

View comments or post a comment on this story. (0 Comments)

More LCT Blog Blog Posts

March 8, 2017

Immigration Issues Can Hit Limo Operators

Illegal or not, immigrants in one California region spend hard-earned money on renting stretch limousines.

March 1, 2017

Did The Dent Fairy Come To Visit You?

Unlike the tooth fairy and baby teeth, the dent fairy never runs out of vehicles.

February 15, 2017

My Unofficial International LCT Show Agenda

The suite parties, charity fundraisers, and off-the-grid get togethers round out a complete global industry trade show.

February 14, 2017

How To Practice Common Sense Customer Service

It's one of the most important and difficult qualities to hire for, since it emerges in unexpected situations on the job.

February 1, 2017

3 Big Fouls From My First Uber Rides

Operators don't have much to worry about if TNC drivers keep acting like this.

See More

Facebook Comments ()

Comments (0)

Post a Comment

Submit

Blog

See More

LCT Store

LCT Magazine - May 2017 $12.95 Post International LCT Show Issue COVER STORY: * Best Operators of 2017: Their Winning Secrets Revealed * *



Connect

Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close