SERVICE ENHANCEMENT: As the chauffeured transportation industry increasingly invests in more sophisticated technologies, will Wi-Fi service in vehicles become the next major amenity for traveling clients? Some U.S. companies have experimented with varying degrees of success, but operators find most clients either prefer talking on cell phones, don't have the time on short runs to use the Wi-Fi, and/or use individual connectivty solutions such as broadband cards in their laptops. -- M.R.
Don't let your guests down. Here are some things to think about before the event starts.
ISSUE PREVIEW: What does he think? What did she really say? Are you channeling your customers? In the October 2012 issue of LCT Magazine, you’ll get a complete primer on how to read and please your
With no need for people to operate vehicles, how can limo companies adapt to the new world of transportation?
It has never before been easier for businesses to share information, insight and intimacy with consumers; it has also never been easier to offend them. Read more to learn how to avoid a social media faux pas.
On my trip to Chicago last week for the 2012 BusCon Expo, I had the pleasure of experiencing a new ride — the 2013 MKT Town Car.