CYBER HAZARDS: We at LCT can certainly understand what it's like to be the target of vicious and false Internet forum comments, so it's not surprising that in the digital era a competitor would resort to such tactics against another operator. The Pennsylvania operator, ironically called Feel Good Limo, claims to be the victim of malicious fictions. The freedom and anonymity on the Internet often provides safe harbor to hacks out to destroy a business. How to handle, counter, and prevent such communications is unchartered territory, and will keep businesses and courtrooms occupied for years to come. -- M.R.
Don't let your guests down. Here are some things to think about before the event starts.
ISSUE PREVIEW: What does he think? What did she really say? Are you channeling your customers? In the October 2012 issue of LCT Magazine, you’ll get a complete primer on how to read and please your
With no need for people to operate vehicles, how can limo companies adapt to the new world of transportation?
It has never before been easier for businesses to share information, insight and intimacy with consumers; it has also never been easier to offend them. Read more to learn how to avoid a social media faux pas.
On my trip to Chicago last week for the 2012 BusCon Expo, I had the pleasure of experiencing a new ride — the 2013 MKT Town Car.