HAPPY THANKSGIVING: I am thankful that the holiday season has finally arrived. So far today, I have booked seven company parties with multiple vehicles for each party. I am so thankful for the holiday work in a year that has certainly caused us to stop and reflect about many things that we may have taken for granted in the past.
In the past, many things that were just an everyday part of our life went unnoticed. I am sure you know someone who lost a job this year. You probably know a limousine operator who decided to throw in the towel. I know plenty of them who did.
All of a sudden, I am more grateful than ever that we were able to maintain all our job positions in our company with some minor adjustments of hours for most. That was enough cost cutting to save their jobs and keep the doors open. I am truly thankful they were able to ride it out with us.
There are so many things on so many levels to be thankful for. From the business standpoint, I appreciate the many orders received from affiliates all over the U.S. You have no idea how much that helped. I am thankful for all of our wonderful employees who are dedicated to delivering excellence every single day. I am grateful for the vendor relationships and all those who put up with late payments and partial payments for the first time in our 19-year history. I am grateful for those clients who sent checks on their delinquent accounts as soon as I called and asked. I am extremely grateful for the two greatest assistants in the world who keep me on track and help me with the business and numerous charity organizations and events.
On a personal level, I am thankful for all the many friends I have, and especially a beautiful wife who supports me in this 24/7 merry-go round that we call a job. I am grateful for each of my children, my two grandchildren, and the grandchild who is “baking in the oven” and will bless us with a new life in 2010. I appreciate my health. I am thankful for a beautiful house, a few nice cars to drive, and a life that I consider to be totally complete and fulfilled.
I wish you, your staff, your family, the industry, and the wider world a very Happy Thanksgiving. I hope that you eat heartily and enjoy those fabulous dishes like green bean casserole that we only seem to heat at this time of year. Ditto for cranberries, pumpkin pie, and turkey.
May God bless you and your family as you celebrate on Thursday.
— Jim Luff, LCT Contributing Editor
Don't let your guests down. Here are some things to think about before the event starts.
ISSUE PREVIEW: What does he think? What did she really say? Are you channeling your customers? In the October 2012 issue of LCT Magazine, you’ll get a complete primer on how to read and please your
With no need for people to operate vehicles, how can limo companies adapt to the new world of transportation?
It has never before been easier for businesses to share information, insight and intimacy with consumers; it has also never been easier to offend them. Read more to learn how to avoid a social media faux pas.
On my trip to Chicago last week for the 2012 BusCon Expo, I had the pleasure of experiencing a new ride — the 2013 MKT Town Car.