RATE DEBATE: A recession invariably brings up a key question on service pricing: Maintain your rates or cut them to snag more business? One New York operator has publicized his policy of keeping rates at 2004 levels. Is this unusual? Is this prudent? Should you swallow higher costs, fees, and taxes in a recession? How do you keep and add customers, maintain quality service, and compete in a cutthroat recession?
Don't let your guests down. Here are some things to think about before the event starts.
ISSUE PREVIEW: What does he think? What did she really say? Are you channeling your customers? In the October 2012 issue of LCT Magazine, you’ll get a complete primer on how to read and please your
With no need for people to operate vehicles, how can limo companies adapt to the new world of transportation?
It has never before been easier for businesses to share information, insight and intimacy with consumers; it has also never been easier to offend them. Read more to learn how to avoid a social media faux pas.
On my trip to Chicago last week for the 2012 BusCon Expo, I had the pleasure of experiencing a new ride — the 2013 MKT Town Car.