Valera Global's Chauffeur Training Featured

Posted on April 9, 2009 by LCT Magazine



Valera Global, an executive transportation firm that operates in New York City, New Jersey, and Connecticut trains its independent chauffeur contractors the old- fashioned way, then monitors them using the latest high-tech tools. An intensive, two-week unpaid training course for prospective chauffeurs includes nine days of classroom training on geography, math, and language skills; safety; driving skills; and customer service, with pen-and-paper tests at the mid and end points. Those who pass the training then are paired with a veteran driver, doing everything required of an executive chauffeur except for driving the car, says Tony Notaristefano, training director of the company, which has affiliates in 35 U.S. cities and Europe.

New driver training continues at set intervals through the first year, focusing on safety, service, and geography. The company uses the DriveCam risk management system, in-car cameras that trigger in the event of hard braking, hard turns, or accidents. Every unit is downloaded weekly, even if the chauffeur hasn't had an incident. Five days a week, a Valera employee does spot checks on chauffeurs, watching pickup locations, and asking to see inside cars to ensure they're clean and appropriately stocked with water, mints, and magazines for passengers.

As a result of its commitment to safety, Valera's liability insurance rates have dropped 40 percent in the last few years, while the amount of coverage has increased. "We get insurance carriers knocking on our door to insure us," says Notaristefano. "We give out awards to anyone who goes a year without an accident, and two-thirds of our drivers got awards last year. It's a huge selling tool to our executive clients."


View comments or post a comment on this story. (0 Comments)

More LCT Blog Blog Posts

July 25, 2017

"Does No Smoking Mean Weed Too?"

What's the response to that question now that more states are legalizing recreational use of marijuana?

July 18, 2017

Getting It Wrong On Uber’s Return To Austin

See Exhibit A on the misleading spin the limousine industry faces when exposing the unfairness of TNCs.

July 18, 2017

Comic Conventions Can Be A Geeky Goldmine

It’s time to tap into your inner nerd and expand past traditional tradeshow group transportation.

July 6, 2017

Welcoming All Back To The New LCT Blog

JIM LUFF: I'm not retired, tired, or tuned out. Just immersing in other areas of the industry.

March 8, 2017

Immigration Issues Can Hit Limo Operators

Illegal or not, immigrants in one California region spend hard-earned money on renting stretch limousines.

See More

Facebook Comments ()

Comments (0)

Post a Comment



See More

LCT Store

LCT Magazine - July 2017 $12.95 COVER STORY: * Why These Titans Work So Hard to Give it Away * *


Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment


Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close