Employee Theft: We aren’t talking scotch tape and paperclips. Scenario: Your chauffeurs are complaining that one particular chauffeur is getting all of the cream puff jobs. You look at your job history and what they are saying is true. When there is a road show, he is on it. He's assigned long as-directed work. In further investigating, you see that the same dispatcher is always doing the assignments. You come to find out that there is more than just credit cards slips passing through your dispatch window. The chauffeur is “thanking“ the dispatcher for the work monetarily. Technically, this isn’t really stealing. What do you do?
Don't let your guests down. Here are some things to think about before the event starts.
ISSUE PREVIEW: What does he think? What did she really say? Are you channeling your customers? In the October 2012 issue of LCT Magazine, you’ll get a complete primer on how to read and please your
With no need for people to operate vehicles, how can limo companies adapt to the new world of transportation?
It has never before been easier for businesses to share information, insight and intimacy with consumers; it has also never been easier to offend them. Read more to learn how to avoid a social media faux pas.
On my trip to Chicago last week for the 2012 BusCon Expo, I had the pleasure of experiencing a new ride — the 2013 MKT Town Car.