LCT Featured in ABA Newsletter

Posted on February 27, 2009 by LCT Magazine

 Click here to read it, and it begins in page 2. It's been a huge experience for LCT editors to learn much about the bus industry; chauffeured transportation operators have been extremely helpful in recent years and mini-coach and motorcoach usage increased dramatically. We're also learning quite a lot from bus operators and industry associations, especially the American Bus Associaton. When asked why we changed the name and focus to Limousine, Charter & Tour, I said in the interview:

"Recently people changed their questions from, 'Get a motorcoach, why? Are you crazy?' to, 'How do I get a motorcoach, how do I comply with federal regulations, what do I do now to get into the charter and tour bus segment?' So the operators are now
focusing on bringing the chauffeured transportation business model to motorcoaches in the form of luxury transportation."

And I said: "Your driver is the service experience. That is the case whether it’s a limo or motorcoach. Driver quality can make or break you. People expect more from luxury services, and that begins with the driver approaching any problem that arises as an opportunity to provide superior customer service, which reinforces client loyalty."  -- J.L.

View comments or post a comment on this story. (0 Comments)

More LCT Blog Blog Posts

August 16, 2017

Don’t Let Poor Grammar, Spelling, And Punctuation Ruin Your Image

You are what you write. Make sure you leave a good business impression, especially on social media.

August 8, 2017

Behind The Screens: Why Face Time Matters

Computers and smartphones have conditioned us to text and email our way through life. Here’s how Millennials and managers can work together to break the habit.

July 31, 2017

Let's Not Make AI The New Y2K Scare

Machines will not take away all of our jobs any more than the Y2K scare ushered in Armageddon.

July 25, 2017

"Does No Smoking Mean Weed Too?"

What's the response to that question now that more states are legalizing recreational use of marijuana?

July 18, 2017

Getting It Wrong On Uber’s Return To Austin

See Exhibit A on the misleading spin the limousine industry faces when exposing the unfairness of TNCs.

See More

Facebook Comments ()

Comments (0)

Post a Comment

Submit

Blog

See More

LCT Store

LCT Magazine - August 2017 $12.95 MILLENNIALS/FAST 40 ISSUE COVER STORY: * How to Score & Keep The Best Young Talent * *



Connect

Experience the three annual industry events for networking for business, showcasing vehicles and products, and getting the tools for success.

Read About Your Region

What’s Happening Near You?
Click on any state to see the latest industry news and events in that region.

More From The World's Largest Fleet Publisher

Automotive Fleet

The Car and truck fleet and leasing management magazine

Business Fleet

managing 10-50 company vehicles

Fleet Financials

Executive vehicle management

Government Fleet

managing public sector vehicles & equipment

TruckingInfo.com

THE COMMERCIAL TRUCK INDUSTRY’S MOST IN-DEPTH INFORMATION SOURCE

Work Truck Magazine

The number 1 resource for vocational truck fleets

Metro Magazine

Serving the bus and passenger rail industries for more than a century

Schoolbus Fleet

Serving school transportation professionals in the U.S. and Canada

Please sign in or register to .    Close