TOTAL TRANSPORTATION: The wave of the future: luxury ground transportation. This means high-level customer service rides in motorcoaches, mini buses, shuttles, limousines, SUVs, vans, and sedans. Chauffeured transportation operators are going this route, which inspired the new Limousine, Charter & Tour magazine name. Read all about the rebranding decision. It's also a strategic decision for bus operators. For example, New York-based USCoachways is now offering limousines as part of its transportation services. Where is this all going? Operators are now focused on creating luxury ground transportation companies, expanding their focus from one vehicle category to total transportation customer service options. This means marketing more to meeting planners and corporate travel managers, tour operators, destination management companies, sports and entertainment, and inbound international travelers. -- J.L.
Don't let your guests down. Here are some things to think about before the event starts.
ISSUE PREVIEW: What does he think? What did she really say? Are you channeling your customers? In the October 2012 issue of LCT Magazine, you’ll get a complete primer on how to read and please your
With no need for people to operate vehicles, how can limo companies adapt to the new world of transportation?
It has never before been easier for businesses to share information, insight and intimacy with consumers; it has also never been easier to offend them. Read more to learn how to avoid a social media faux pas.
On my trip to Chicago last week for the 2012 BusCon Expo, I had the pleasure of experiencing a new ride — the 2013 MKT Town Car.