TOUGH CALL: An event planner in San Diego asked me the other day why operator fuel surcharges haven't dropped recently along with gas prices. I didn't know the answer. A TV news story from Bakersfield, Calif., made me think of this incident once again - Vintage Limousine told the reporter they're spending less on gasoline but fuel surcharges will remain the same and the company will offer customers discount specials. Experts in the fuel business expect oil prices to go back up again, but for now, they're in a downward slide. So, the question remains: What to do about your customer fuel surcharges? -- J.L.
Don't let your guests down. Here are some things to think about before the event starts.
ISSUE PREVIEW: What does he think? What did she really say? Are you channeling your customers? In the October 2012 issue of LCT Magazine, you’ll get a complete primer on how to read and please your
With no need for people to operate vehicles, how can limo companies adapt to the new world of transportation?
It has never before been easier for businesses to share information, insight and intimacy with consumers; it has also never been easier to offend them. Read more to learn how to avoid a social media faux pas.
On my trip to Chicago last week for the 2012 BusCon Expo, I had the pleasure of experiencing a new ride — the 2013 MKT Town Car.