COUNTDOWN TO THE TOP TWELVE. . . In about 24 hours, the industry will learn the finalists for the 2009 LCT Operator of the Year Awards. Aside from being the leading awards in the chauffeured transportation industry, winning one means an operator has finally arrived. Past winners use the awards to tremendous marketing effect -- an inestimable asset during a recession -- and serve as experts and leaders in the industry. Four of the 12 finalists announced tomorrow will become Operators of the Year after a panel of six judges scores all finalists in the following business categories: 1) staff/chauffeur training; 2) Industry and community involvement; 3) Use of technology; 4) Customer service; 5) Safety performance; 6) Media and marketing.
The finalists will be announced on Driving Force, LCT's weekly e-newsletter, on Wednesday afternoon, Nov. 12, and will be posted on www.lctmag.com. Operators of the Year will be divulged and celebrated on Tuesday night, Jan. 27, 2009, at the annual LCT Awards Gala at the International LCT Show at the Venetian Resort & Casino in Las Vegas.
Don't let your guests down. Here are some things to think about before the event starts.
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